Harsha Kogod

#Designer with a zeal to create new experiences. Intrigued by #brands and #businesses.... Blog:

[Harsha Kogod @harshakogod]

Good designs are those which create experiences by solving relevant problems. https://t.co/2wIybWTDh3 #Design #product #service #business

[Harsha Kogod @harshakogod]

Another issue - returns & exchanges. With @myntra, exchanges are seamless and super convenient for size/fit issues.

But with @TataCLiQ, there’s no proper exchange option. One has to return the product and place a new order. That’s a horrible user experience. Please improve this!

[Harsha Kogod @harshakogod]

@TataCLiQFashion @TataCLiQCare Really disappointing experience with Tata CLiQ. Without even attempting delivery, I get messages saying “multiple attempts were made” for orders. Meanwhile, @myntra delivers to the same address on the same day without any issue. Please fix this!

[Harsha Kogod @harshakogod]

Adding to this. On the same day, another @TataCLiQ order was delivered, but the product was used, damaged, and missing original tags. The return is still not processed.

Multiple issues across orders. Meanwhile, @myntra continues to deliver seamlessly to the same address.

[Harsha Kogod @harshakogod]

@AxisBankSupport Have shared the details in DM

[Harsha Kogod @harshakogod]

@AxisBank Looks like some of your bank employees are running a scam! Online account applications are getting rejected, forcing us to apply in person—where they demand all our personal details. 🚩 Beware! #BankScam #FraudAlert #PrivacyMatters

[Harsha Kogod @harshakogod]

2/2
Why is child safety not a priority? Let’s protect our youngest citizens by:
1️⃣ Making child car seats mandatory by law.
2️⃣ Reducing or eliminating taxes on baby restraint systems.
It’s time to prioritize safety for India’s children!
#SafetyFirst #IndiaRoadSafety

[Harsha Kogod @harshakogod]

1/2
@MORTHIndia & @nitin_gadkari,
India has very few quality baby car seat options. Imported ones are priced excessively high due high custom duties & GST, making child safety unaffordable for many families.
#ChildSafety #RoadSafety #BabyCarSeats

[Harsha Kogod @harshakogod]

@AirIndiaX I've sent a DM and an email as well, but I haven't received a response to the email yet.

[Harsha Kogod @harshakogod]

@airsewa_MoCA @MoCA_GoI Unable to raise grievance against @AirIndiaX through your grievance portal on https://t.co/pu4RJXWkXN as I am getting "Failed to send OTP" for email verification. Tried several times. Kindly help.

[Harsha Kogod @harshakogod]

@AirIndiaX extremely disappointed with your service. We paid a high premium for 1st row seats to accommodate our infant, but were moved to the 3rd row without any notice. This caused us a lot of inconvenience. Please address this issue urgently. @jagograhakjago @DGCAIndia

[Harsha Kogod @harshakogod]

@IndiGo6E Unable to make a reservation on your website. Getting the same error since the afternoon once the "Continue to Seat Select" is clicked.

[Harsha Kogod @harshakogod]

@AirIndiaX
The web check-in experience has been exceptionally poor. I've been attempting to check in for the past two hours, and the customer support has been unhelpful. Multiple debits have occurred from my card, yet errors persist during the final check-in.

[Harsha Kogod @harshakogod]

@FinMinIndia @nsitharaman @makeinindia It is so unfortunate that for a Made in India product also had to pay a hefty customs duty. Even though several products are made in India, they are not sold in India. Wondering why good products are not very accessible to Indians.

[Harsha Kogod @harshakogod]

@IndiaPostOffice Thanks for your response. Could you please inform me which office the tweet has been shared with?

[Harsha Kogod @harshakogod]

@FinMinIndia @nsitharaman When government in promoting digital India and digital payments, not sure why @IndiaPostOffice is asking me to pay the customs duty of 6k+ for a product in cash and not accepting UPI or any other digital payment. @cbic_india

[Harsha Kogod @harshakogod]

@Clove_Dental Was not expecting a #company founded by a veteran like @LtGenVimalArora who has served in the Indian Army & worked with @DefenceMinIndia to be so unethical in their practices. The company's clinic appears to be misleading and looting the consumers. @jagograhakjago

[Harsha Kogod @harshakogod]

@XpressBees_IN Sent. Check DM

[Harsha Kogod @harshakogod]

@homescapesind when will the product get delivered (YOBJMRRKT). It has been more than 15 days. Appears like your delivery partner @XpressBees_IN have either misplaced or damaged the package due to which the delivery is not happening. Horrible #customerservice

[Harsha Kogod @harshakogod]

@XpressBees_IN Without making any #delivery attempts how can you send a message saying "AWB: xxxxxxxxxx9794 from Seller not fulfilled as you were not available"? This has happened for the 3rd time. Horrible #logistics #service

[Harsha Kogod @harshakogod]

@SarabFitS @Future_Generali @SarabFitS Totally agree that @Future_Generali is a highly incompetent and fraud insurer. Based on what I have been experiencing and reading, it appears like the company is cheating the retail customers. Hope your issue has been resolved by now.