and only then I was informed that the bus would arrive around 2:00 AM. There was no prior update or notification from @redBus_in. Because the bus was already marked active, I was also unable to cancel the booking.
In the end, the bus actually arrived around 2:45 AM.
@redBus_in @redBusSupport
Very poor and unacceptable experience with RedBus and Somnath Travels. My bus from Ahmedabad to Indore was scheduled at 12:45 AM from Geeta Mandir Bus Stand.
At around 12:30 AM, I called the bus operator to ask about the bus status,