Melodie.H.

Berkshire girl, Essex woman (Lady!)

[Melodie.H. @harveybella]

@womensbest 7 days and still no contact from you regarding my missing order, shocking customer service #zerocustomerservice #notthebest

[Melodie.H. @harveybella]

@womensbest what’s your current turnaround for getting back to people who have rec’d the wrong order. Your customer service approach is poor…4 days and not so much as an acknowledgment

[Melodie.H. @harveybella]

@VirginHolsHelp been on hold to your customer service dept for over 90 mins this afternoon, what is going on???

[Melodie.H. @harveybella]

@DVLAgovuk Still persevering… still unable to get through. Single mother, semi rural location unable to get her daughter to school… any further comments on the poor service??

[Melodie.H. @harveybella]

@DVLAgovuk horrific customer service being provided. No one to take calls or web chats after trying for WEEKS Get it sorted #dvlafail

[Melodie.H. @harveybella]

@DVLAgovuk We just want confirmation that you have the application rather than waiting the full 10 weeks like before. £130 paid in total and no customer service provided.

[Melodie.H. @harveybella]

@DVLAgovuk But you can’t get through on that number / we’ve spent days constantly trying. This is the second application, you lost the first.

[Melodie.H. @harveybella]

@DVLAgovuk Apologies I’ve been locked out of my accounts. Chasing up a SECOND application for reinstatement of license after your dept mislaid the first. My daughter has no license still over 2 months later and she is unable to get her daughter to school. Unable to speak to anyone!

[Melodie.H. @harveybella]

@DVLAgovuk been trying to contact you for months. 2 license applications sent with payment and no confirmation received. Can’t get hold of anyone by any of your supposed means…

[Melodie.H. @harveybella]

@Adele Any advance pre sale for those of us who had Wembley tickets for shows cancelled on the day July 2017…?

[Melodie.H. @harveybella]

@grantshapps @British_Airways @RollsRoyce Just tell us whether you’re scrapping day 2 PCR for those of us that are double vaccinated… please!

[Melodie.H. @harveybella]

@greateranglia You really are a class act, no worries about the thousands of commuters you shaft mon-fri. Muppets.

[Melodie.H. @harveybella]

@greateranglia what’s the reason for the go slow between #Chelmsford and #shenfield this morning???

[Melodie.H. @harveybella]

@GeorgeFreemanMP @greateranglia Welcome to the world of a continually frustrated @greateranglia commuter. This company lacks any sense, customer service, empathy or honesty. Maybe you’ll be the person to make them accountable.

[Melodie.H. @harveybella]

@LDNOverground when there is no air con on your trains, why can’t we open the windows? It is the OVERGROUND after all.

[Melodie.H. @harveybella]

@Rae0806 I wish...

[Melodie.H. @harveybella]

@greateranglia another journey on one of your clapped out trains, apparently refurbished but carriage 71880 isn’t fit for purpose. The noisy rattling during every minute of a 1 hour journey drive me mad. 1909 Stratford to Braintree, if you care.

[Melodie.H. @harveybella]

@LushLtd The following day I went back into your store at Westfield Stratford to purchase the same items and the lady who had served me asked why I was back - she gave me a free bubblebar 🥰

[Melodie.H. @harveybella]

So looking forward to soaking in a bath filled to the brim with a choice of all my JUST purchased @LushLtd bath bombs... just realised I left my bag on the train #icouldcry

[Melodie.H. @harveybella]

@greateranglia Just FYI. It’s not at HP yet so a bit more than 8 mins late.

[Melodie.H. @harveybella]

@greateranglia are you going to apply any common sense tonight to make sure all the passengers stuck on your broken down train outside Witham can actually get back to Braintree or will you do your usual and leave us stranded???