Karan Haseja

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[Karan Haseja @hasejakaran]

@zeptocares @ZeptoNow hope I get an update here

[Karan Haseja @hasejakaran]

@zeptocares @aadit_palicha @v0hra Why are you spending so much money on your customer support when all they have to do is send these standardised templates? Received a premium ice cream in melted condition and this is the response i got, which I also got when I had bad milk

[Karan Haseja @hasejakaran]

When asked for proof of verification, I keep getting the same standardised template based responses. I can help you fix this if you are looking for the right talent!

For now, looking for a refund

[Karan Haseja @hasejakaran]

@miranzburdps 16

[Karan Haseja @hasejakaran]

@gonoise I am facing serious issues with your support team. I hope by writing here, i get some resolution now

[Karan Haseja @hasejakaran]

@Damondyor $25,000

[Karan Haseja @hasejakaran]

Upon complaining for an exchange, @MyntraSupport team rejected my claim informing me that at their end, the order passed all quality checks.
2/2

[Karan Haseja @hasejakaran]

PLEASE RECORD WHILE UNBOXING @myntra DELIVERIES!

Recently I ordered a pair of shoes from Myntra and it being a regular delivery, I just unboxed the order. Upon opening the same, I found that the order was in a bad shape - the original box was torn, the shoes had dirt on them
1/2

[Karan Haseja @hasejakaran]

@zeptocares Thank you for a quick resolution @zeptocares Aanchal!

[Karan Haseja @hasejakaran]

@ZeptoNow @zeptocares @v0hra @aadit_palicha I would like to bring to your attention this experience of mine with your customer support team and grievance redressal team. I received my zepto order an hour late and completely melted products.

1/4

[Karan Haseja @hasejakaran]

I would appreciate if you look into this and not reply back with standardised templates on my DM

4/4

[Karan Haseja @hasejakaran]

the common answer I have received is external factors like temperature variation however, if the order is an hour late, it is but obvious that an item like ice cream will melt, especially when your staff does not even have proper cold storage boxes to retain the temperature.

3/4

[Karan Haseja @hasejakaran]

@amazonIN Unhappy with your service. Your agent communicate two different things at the same time. Technical support team does not provide any support and cannot manage simple customer service request. I think I should stop paying for prime as well. No point of the value i get

[Karan Haseja @hasejakaran]

This reduces the value of the phone by good 3-4K. Even after 6 complaints and escalation. This still persists. If you wish to not do justice, please stop offering this service to its customers (3/3)

[Karan Haseja @hasejakaran]

@Flipkart really disappointed with your service. I placed a purchase request for a new phone along with an exchange of my old phone. The old phone was to be picked up ~15 days ago but not been done yet. Your agents & customer service team both have very different opinion (1/3)

[Karan Haseja @hasejakaran]

My old phone has BODY discoloration (photo attached) on the side panels & your customer agents on call says that it’s alright & shall not impact the value of the old phone. When the agent came to pick up the phone, they consider BODY discoloration as physical dent (2/3)

[Karan Haseja @hasejakaran]

@JioMart_Support

[Karan Haseja @hasejakaran]

This is @JioMart
You place an order. You have to gauge the quality of the product via the photos listed on the app and then if you are unhappy with the product quality, @JioMart will reject your return request so now you have a low quality product with o refund
#boycottjiomart

[Karan Haseja @hasejakaran]

@JioMart_Support Please share alternate method to share details as twitter does not allow DMs without premium account

[Karan Haseja @hasejakaran]

Even if you have a product that is unused and packaging has not been tampered with, @JioMart will never accept any return. Also, now you can find more and more sub standard products on the app

@reliancejio @SannyVaraganti