Top Tweets for #12DaysOfDigital
Day 12: Our Digital Team! So proud of how they didn't let a little thing like a pandemic get in the way of delivering innovation & value to .@United. Can’t wait to see everyone in person soon! #12DaysOfDigital @weareunited
Day 11: Teamwork! Innovation is a team sport! Here’s to everyone in the .@united family who make the difference every day for our customers and each other 🙏. #12DaysOfDigital @weareunited #Core4
Day 10: What you don’t see! In DT, we start every day reviewing sophisticated monitoring tools and metrics to help prevent issues before they happen! None of these innovations matter if they aren’t reliable and secure! #12DaysOfDigital @weareunited
Day 9: Covid Response. 😷📱🥇This week we launched the industry’s most comprehensive Contact Tracing initiative, adding to our first in the industry Destination Travel Guide launched 6 short weeks ago. #12DaysOfDigital @weareunited
Ready to travel but not sure where to go? 🤷
Check out our new Destination Travel Guide to quickly see where's open to travel and what you can do there. 😀 🎉 ✈️
https://t.co/HMnqp6cp4A
Day 8: Did you know we have a small (& 💪) team who’s job it is to try small improvements “live” on .united.com? Our Test & Learn team ran 230 experiments in the last 6 months. Maybe you were one of the 187 million “user sessions” who helped us! 🙏 #12DaysOfDigital @weareunited
Day 7: EasyChat! Last month, we hit 1 million messages sent between the cross functional teams working a flight. 🙌 It’s a hit! But not an overnight sensation. It took 3 tries to get the technology right. Listen, Learn, Fail Fast....try again! #12DaysOfDigital @weareunited
Day 6: Our latest innovation is here! Born during Covid, “Agent on Demand” will change Customer Service in the Airports long after we all have the vaccine. No more waiting in line! Better for agents, better for customers! Check out the video 👇#12DaysOfDigital @weareunited
Customer service, but make it socially-distanced!
We're launching Agent on Demand, so you can have contact-less assistance at our hub airports. Simply call, text or video chat an agent for everything from seat assignments to boarding times.
https://t.co/w5aiHjY346
Day 5: Our Webby-winning United mobile app got even better this year! It’s your 1st stop for COVID travel info, has an improved guest user experience, and a refreshed UI that is more usable for our visually impaired customers. #12DaysOfDigital @weareunited
Day 4:Innovation helps us make the words “waiting for paperwork" a thing of the past! Partnering with technicians, we created "United Tech",a suite of award-winning mobile tools to efficiently handle maintenance tasks, keeping our aircraft flying safe & on-time. #12DaysOfDigital
Day 3: Touchless kiosks: Innovation at Speed! As our customers’ needs changed in the pandemic, we pivoted. This went from idea to rolled out in 200+ airports in less than 60 days! https://t.co/4ih8RlHUFm #12DaysOfDigital @weareunited
Day 2:Innovation is not always a big idea. Sometimes it’s little, like “Let’s explain flight disruptions in language everyone can understand!” This was how “Every Flight Has a Story” was born. It’s changed the way we communicate with our customers! #12DaysOfDigital @weareunited
❤️ this app @ljojo! Great way to take care of customers and also enpower our team to do the right thing for customers! #core4 #beingunited @weareunited #12DaysOfDigital
Day 1: Developed side by side with the best flight attendants in the biz, “In the Moment Care” was the first “Killer App” on our Inflight team’s Link devices. It provides powerful personalized options for FAs to provide superior service inflight. #12DaysOfDigital @weareunited
Day 1: Developed side by side with the best flight attendants in the biz, “In the Moment Care” was the first “Killer App” on our Inflight team’s Link devices. It provides powerful personalized options for FAs to provide superior service inflight. #12DaysOfDigital @weareunited
Over the last several years, especially during the pandemic, the @weareunited team has delivered some amazing innovations and industry firsts for our customers & employees. In the spirit of the season, I’ve picked some favorites. Watch this space for #12DaysOfDigital ✈️ 📱🥇
Make one of your goals for next year to use more creative visuals for your content. One of our favorite ways to catch our audience’s eye? Add in animation! #12DaysofDigital
https://t.co/84Zk1q1bWo
2020 will be a record-setting year for online fundraising. If you want to succeed in 2020, you have to study the lessons of 2019. Find out how @WinRed raised $11 million off Nancy Pelosi’s impeachment inquiry in just six days. #12DaysofDigital ➡️ https://t.co/QSi5fxvdO7
🎅 Day 10 - STRATEGY VS CAMPAIGN 🎅
Learn how to prep like a boss for any business model with a solid strategy and how to master social media campaigning using the principles of EAST...
Join us and @TExtraordinaryC's Digital Skills Training for more!💃👩💻 #12DaysofDigital
🎄Day 10 - STRATEGY VS CAMPAIGN🎄
Do you know your strategy from your campaign?
Teamwork makes the dream work in this case - a fool proof strategy can lead to a successful campaign 🙌🏼
Learn this and more at our Digital Skills Training Sessions
#12DaysofDigital
🎄 Day 9 - SOCIAL MEDIA PRESENCE🎄
Social media. The whole world uses it but how do you make sure you stand out whilst giving your audience purpose AND value? 🌟
We have all the answers at our Digital Skills Training with @Agent_Academy
#12DaysofDigital
🎄Day 8 - Sales Funnel🎄
Taking customers on a journey from gaining their awareness, generating their interest, sparking desire and finally securing their final action is a process even the larger organisations still try to master! 💡
#12DaysofDigital @Agent_Academy
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