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Outage Update: Alexandra SDC
Alexandra Substation: Operators will be dispatched to investigate the overhead lines tomorrow. This outage is affecting customers along 12th to 16th Avenue, between Roosevelt Street and Hofmeyer Street.
Affected customers will be updated as and when new information becomes available.
City Power remains committed to restoring the power supply to all affected customers as safely and efficiently as possible.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^TM
#AlexandraUpdates #CityPowerUpdates
Outage Update: Alexandra SDC
Gresswold Substation: The test branch team has been requested to locate the existing fault affecting customers in Bramley North, Wynberg, Pan Africa Shopping Centre, and surrounding areas. 10 load centres remain off until the fault is located and repaired.
Further information will be provided as and when available.
City Power remains committed to restoring the power supply to all affected customers as safely and efficiently as possible.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^TM
#AlexandraUpdates #CityPowerUpdates
Outage Update: Alexandra SDC
Gresswold Substation: The power supply has been restored. The cause of the outage was a cable fault. This outage was affecting customers in Lombardy East and surroundings.
We thank customers for their patience and apologise for the inconvenience caused.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^TM
#AlexandraUpdates #CityPowerUpdates
Outage Update: Alexandra SDC
Gresswold Substation: Repairs on the faulty cable has been repaired. Operators will be dispatched to begin the restoration process. This outage is affecting customers in Lombardy East and surroundings.
Updates will be provided as they become available.
City Power remains committed to restoring the power supply to all affected customers as safely and efficiently as possible.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^TM
#PlannedMaintenance #AlexandraUpdates
Alexandra SDC Outage Update
*GRESSWOLD SUBSTATION EMERGENCY MAINTENANCE*
The emergency isolation at Gressworld Substation affecting customers in Bramley, Bramley Ext, and parts of Atholl has been completed and the power supply has been restored to the affected customers.
Customers are encouraged to follow the Alexandra SDC Outage Updates channel on WhatsApp channel: https://t.co/AbwUozs1If as well as on social media on X (formerly Twitter) @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls at https://t.co/IJC4ePTaAo or call 011 490 7484 for assistance.^TM
#AlexandraUpdates #CityPowerUpdates
City Power, Alexandra residents urged to work together to build a sustainable electricity network. ^TM
#AlexandraUpdates #CityPowerUpdates
Outage Update: Alexandra SDC
We are aware of an unplanned power interruption affecting customers in Bramley North, Wynberg, Pan Africa Shopping Centre, and surrounding areas. Operators are en route to investigate the cause of the outage.
Affected customers will be updated as and when new information becomes available.
City Power remains committed to restoring the power supply to all affected customers as safely and efficiently as possible.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^TM
#AlexandraUpdates #CityPowerUpdates
Outage Update: Alexandra SDC
Gresswold Substation: The cable fault affecting customers in Lombardy West and surroundings has been located. A contractor will be appointed for the necessary repair work. Approximately 98% of the supply has been restored, with two load centres off until work is complete.
Updates will be provided as they become available.
City Power remains committed to restoring the power supply to all affected customers as safely and efficiently as possible.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^TM
#AlexandraUpdates #CityPowerUpdates
Outage Update: Alexandra SDC
Gresswold Substation: The test branch team is currently on site locating the fault affecting customers in Lombardy West and surrounding areas. Approximately 98% of the supply has been restored, with two load centres off until work is complete.
Further updates will be communicated when available.
City Power remains committed to restoring the power supply to all affected customers as safely and efficiently as possible.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^TM
#AlexandraUpdates #CityPowerUpdates
Alexandra SDC Outage Update
Gresswold Substation (Lombardy East Distributor) : The team has managed to restore 98% of the power supply. Two load centers will remain off until the cable fault is repaired.
This outage is affecting Bramley View and Lombardy West.
Further details will be confirmed in updates to follow. We acknowledge the impact of this outage and appreciate your patience and understanding.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925.^TM
#AlexandraUpdates #CityPowerUpdates
Alexandra SDC Outage Update
Gresswold Substation (Lombardy East Distributor) : Operators have been notified and are en route to site to investigate the cause of the outage affecting customers in Bramley View and Lombardy West.
Further details will be confirmed in updates to follow. We acknowledge the impact of this outage and appreciate your patience and understanding.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925.^TM
#AlexandraUpdates #CityPowerUpdates
The team is still sourcing for the required materials needed to repair the snapped overhead line.^TM
#AlexandraUpdates #CityPowerUpdates
Outage Update: Alexandra SDC
Rosebank Substation, Dunkeld via RMI: The team has repaired the cable fault and the power supply has been restored. This outage affected customers in HydePark and surroundings.
We thank customers for their patience and apologise for the inconvenience caused.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925.^TM
#AlexandraUpdates #CityPowerUpdates
Outage Update: Alexandra SDC
Rosebank Substation, Dunkeld via RMI: The team has managed to restore 96% of the power supply. They are on site investigating the cause on the remaining 4%.
Further updates will be communicated as and when new information becomes available.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925.^TM
#AlexandraUpdates #CityPowerUpdates
Outage Update: Alexandra SDC
Alexandra Substation, Jabulani Crescent Distributor: The outage affecting customers in Tsutsumani, Bhekilanga, Extension 9, parts of Riverpark, and surrounding areas is due to faulty cable.
The team has managed to partially restore the power supply, however due to safety concerns, they will return to site tomorrow and restore one load center before working on locating the fault on the three load centres. They remain off until the power supply is fully restored.
Further updates will be communicated as and when new information becomes available.
Follow the Alexandra SDC Outage Updates channel on WhatsApp https://t.co/AbwUozs1If as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo, call 011 490 7484 or the Call Centre on +27 80 020 2925.^TM
#AlexandraUpdates #CityPowerUpdates
Please be reminded of a planned maintenance scheduled for Sunday the 26 of July 2026. ^TM
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