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#SteynCity
#EskomGauteng is bringing its services closer to customers at the affluent Steyn City Lifestyle Estate in Johannesburg from 9–11 September 2026, between 09:00 and 15:00.
Eskom teams will be on site to conduct meter audits and assist customers with a range of account and metering-related services through our mobile customer service solution.
During the audit, our teams will check:
* Whether the correct meter is linked to the correct property and customer account.
* The meter number, meter type and installation details.
* Whether the meter is accessible, in good condition and functioning correctly.
* The meter reading and relevant consumption information.
* Whether there are any signs of meter tampering, bypassing, damage or unauthorised alterations.
* Whether the metering installation complies with the applicable Eskom requirements.
* Where applicable, whether rooftop solar or other generation installations have been properly registered with Eskom.
Customers can also visit our teams for assistance with:
1. Account queries
2. Rooftop Solar registration
3. Meter registration
4. Move-in and Move-out services
5. Vending services
6. Meter auditing
This initiative forms part of Eskom's commitment to bringing services closer to customers, improving the accuracy of metering and billing, promoting compliance and strengthening revenue collection.
Our teams will be at Steyn City on 9, 10 and 11 September 2026, from 09:00 to 15:00.
Customers are encouraged to engage with our teams, have their metering information verified and access the services available.

#EskomGauteng
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#CustomerCentricity
#Ga_Moeka
As part of our ongoing efforts to bring services to the communities, today, Eskom Gauteng visited the community of Ga-Moeka.
Community members were educated on the process Eskom follows to replace failed transformers, the safe use of electricity, the dangers of illegal connections, operating on our network and meter tampering, how to contact Eskom and how customers can apply for Free Basic Electricity from the municipality.
Eskom service agents were also on hand to assist residents with various electricity service-related queries.

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