Top Tweets for #CLexCo
.... CLIENT EXPERIENCE COMPANY..
#ArrivePayStay
#patientSuccess
#businessSuccess
#ScaleGrowExit
#CLexCo
#frontdeskSuccess
#teamSuccess
.
Working on an all day/online talk
HERES THE THEME!!!!
#patientSuccess
#businessSuccess
#ptexp
#clexco
#frontdesksuccess
LOVE THIS BLOG....
best description of HOW to create Patient Success and then do it over and over again...
Help more people, more often...
.... the path to Business success
Cheers
#clexco
#ptexp
#patientLifecycle
https://t.co/t51Lgdwbqn
When the MINDSET of the Physio practice is to....
CONNECT the front desk + providers..
the result is GREATER success....
Patient success
Business success
#CLexCO
#frontdesksuccess
#patientSuccess
#ptexp
#patientlifecycle
#clientLifecycle
Called a PHYSIO clinic to talk to the owner about our new VIRTUAL FRONT DESK SALES SYSTEMS.... (which comes with a person to answer your calls)....
.......IT WENT TO VOICEMAIL....
I love when a plan comes together
Happy Monday
#frontdeskSuccess
#clexco
#ptexp
#patientSuccess
This will ALWAYS be true...
.
This is the foundation for all the business and front desk work I do..
.
... if you're cool with this, then success will come quicker...
For patients and biz
Happy Sunday
#frontdesksuccess
#CLexCO
.....and just sat through a short Webinar for the new ANTI EMR.... Self Doc...
...that has my front desk success systems built into it....
what a great day....
Cheers
#frontdesksuccess
#ptexp
#clientLifecycle
#patientLifecycle
#clexco
Listened to 20 recorded Front desk calls today
AND
did a 45 min Front Desk training with an awesome group in Idaho
AND
Met with a new front desk hire and owner setting up their Front Desk Training
Love these days!!
#clexco
#frontDeskSuccess
Listening to recorded calls for Front Desk Training ....
It's like watching game tape....
You can practice
You can talk about EXECUTION
You can talk about STRATEGY...
.....and when its time....?!
.
(no different than improving as a provider)
#frontDeskSuccess
#clexco
Hospitals are reopening for ‘elective’ care. CNBC’s @chrissyfarr hits all the right points in her article. But are patients too afraid to come in? I worry that restoring patient confidence is a much tougher task than opening the hospital doors. https://t.co/oS8creM9aX
Facebook Live Tuesday 10amEST
The future is in the client and Patients hands.....
They will demand more freedom for their time, money and energy...
Coming out the other side with the status quo in your physio practice will not work!....
FB page:. JERRY DURHAM
#CLexCO
Also insanely important is this new world order of #healthcare...(physio)
(which many are calling INNOVATION)
The change will be and is being driven on the consumer side....
NOT...
from within....
Understand their drivers, their wants and needs....
#CLexCO
#ptexp
Physio healthcare world
....I've had LOTS of conversations this week around the NEW expectations of our clients/customers/patients on the other side of this....
YOUR TEAM , especially your FRONT DESK people will be insanely more valuable than they were before...
#clexco
Thinking about HOW you're gonna manage this world of more uncertainty?
Here's a great mindset to start with!!!
... this applies to moving folks to telehealth now
#CLexCo
#WiserAndStrongerOutTheOtherSide
YES....... PAYMENT NEEDS TO BE DISCUSSED.....
YES...... PAYMENT NEEDS TO BE PART OF THE PROCESS...
.
.
yet....
.
.
If you lead with it then you are stating what's most important...
.
.
#telehealth
#WiserAndStrongerOutTheOtherSide
#CLexCo
Have now had calls with Physios in
Thailand
Canada
USA...
.
I've learned so much and not surprised
.
SOLUTIONS BASED ON PEOPLE ARE THE SAME EVERYWHERE!!!
(not models or $$)
#CLEXCO
.
IF YOU HAVEN'T CALLED OR FOLLOWED UP WITH A PATIENT THAT YOU CANCELLED OR THAT CANCELLED...
.
.
why not?
.
#clexco
#WiserAndStrongerOnTheOtherSide
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