Top Tweets for #CXCapGoal
Inspiring words by so many amazing leaders at #2020STTCAwards that have done so much in improving the government #customerexperience of the people, by the people, for the people! #WeThePeople #PublicSector #CXCAPGoal
Congratulations to all the 2020 winners of the Service to the Citizen Award! You improve the government #customerexperience! #PublicSector #SponsoredbyMedallia #CXCAPGoal #2020STTCAwards #ForThePeople https://t.co/u1r2dwru1Z
.Performance.gov made significant changes to the section on #customerexperience, redefining what that means to federal agencies and how they have to measure it. #CXCAPGoal #CX #MedalliaPublicSector #Medallia #Medallia https://t.co/q9Rk6l1czp
Love this! A great example of harnessing the brilliant minds of #VA employees to help innovate in improving the lives of #Veterans & the public. #hcldr #medtwitter #innovation #futureofwork #cx #ex #cxcapgoal
@DrIanWeissman @FriedbergEric @M_Dorsey_MD @NinaFuture @missmodular
Supporting @VeteransHealth employee innovators has never been more important. #iNET recently wrapped their latest Innovation Accelerator Program. Read more https://t.co/XOYFSgEobU
Medallia's @Tweets_by_Aud stopped by Government Matters Media to discuss some of the challenges, and best practices, for customer experience in government. #PublicSector #CX #CXCAPGoal #MedalliaPublicSector #Medallia #Medallia https://t.co/KcfF3FT2gI
Maia Laing @HHSGov @HHSCTOOffice highlights the importance of listening to patients and providers in improving nursing home care, improve tribal care support, and more. Powerful!! @MaiaZLaing - https://t.co/vOQTN5Kw4S @FedInsider #CX @VetsExperience #MedalliaPubSec #CXCAPGoal
Dr. Lynda Davis, Chief VA's @VetsExperience - highlights the importance of leadership in being an imperative to embrace the customer experience live now https://t.co/U5CKSYd2jr @PegHosky @FedInsider #OwnTheMoment #MedalliaPubSec #CXCAPGoal #CX #PX #PublicSector
Today at 2:30p ET leaders from #VA's @VetsExperience and @HHSGov will share how #CX helped accelerate improvement of care & services for #Veterans and to all they serve. @FedInsider @PegHosky
#CXCAPGoal #MedalliaPubSec #CXData #Government #publicsector
https://t.co/U5CKSYd2jr
Incredible perspective by Tamieca Hamlin @USGSA @GSACoE sharing how important it is to ensure employees are front and center as move towards the future of work. Empathy is key! #CX #EX #CXCAPGoal #GovernmentCX @Medallia @FedInsider
Tamieca Hamlin @USGSA Employees should be part of shaping what the new normal looks like in the workday life post-COVID: https://t.co/p4J5MV3x9v @medallia @FedInsider
Looking forward to today's #EX #CX webinar with leaders from @USGSA @GSACoE @DHSgov @usairforce @Medallia @FedInsider.
#EmployeeExperience #CustomerExperience #CXCAPGoal #Signals #GovernmentCX
https://t.co/U5CKSYd2jr
Proud of #VA amazing impact to #Veterans lives. @VeteransHealth @VHAInnovation @VHAInnovation efforts are inspiring. Taking a customer experience approach continues to show greatest value and impact to #Veterans and all that agencies serve. #CX #CustomerExperience #CXCAPGoal
#CX ROI is high: at @DeptVetAffairs 3MM more medical appoints saving more than 2,800 lives saved via CX alerts: https://t.co/Hp8BnIi8Ms @Medallia @MITREcorp @SBAgov
Trust in #VA Now at an All-Time High. #cxcapgoal
@VetsExperience @VeteransHealth @iava @AmericanLegion @DAVHQ @VFWHQ @DoD_DHA @MilitaryHealth
@DrIanWeissman @FriedbergEric https://t.co/9CnCpvXvzM
The #VA @VetsExperience @VeteransHealth team discusses how they have doubled down on #telehealth to support the #Veterans needs- and how experience is even more important now than ever.
#MedalliaEXP #px #ptexp #humanexperience #cxcapgoal #covid19
https://t.co/HVKsTHSkta
Experience data by #VA and literature shows that communication is the key driver of #PX - this is why VA is placing such an emphasis on centering around the voice of the patients and providers during this time of #COVID19. #MedalliaExp #CXCAPGoal #HCLDR
https://t.co/HVKsTHSkta
Barbara Morton from VA’s @VetsExperience discussing the VA placing #empathy first in how important the listening is. Ideas come from the front lines. Live now @Medallia Talks: Conversations with thought leaders #MedalliaExp #CX #CXCAPGoal https://t.co/fAuc0usDTM
@MaxStier @RPublicService @Medallia @Twitter Likewise! So much amazing examples and goodness already in improving customer experience and employee experience in public sector- and excited to build on the foundation with PPS and the great coalition around us. Thank you! #CXCAPGoal
Enjoyed participating in @ZeevNeuwirth podcast in how taking a #CustomerExperience approach can help reframe healthcare and public sector. #covid19 #cx #px #ex #cxcapgoal #pxweek #hcldr https://t.co/TqVwrZ1s6f
Virtual #WholeHealth! ❤️
Great example in how to bring the very best patient experience to patients and families. 🙌🏻
@meganranney @DrIanWeissman @jasonawolf @Colin_Hung
#patientexperience #cxcapgoal #medtwitter #hcldr
Join us for a Whole Health live session!
Thursday, March 26th at 1pm eastern
Learn more on treating you as a whole person, including a few minutes of mindfulness and a personalized health inventory for participants.
Connect Thursday at 1pm est here: https://t.co/zjDu3qxDhu
Wonderful to see this simple practice rooted in #CX applied in healthcare setting as a way to prevent #covid19 and more. #PX #CXCAPGoal
.@VeteransHealth Green Gloves program creates a clean and safe space to welcome #Veterans. @TampaVA hand cleaning stations provide sanitation and education at entrances. Be informed on #coronavirus and flu: https://t.co/FAtHdEbCBD
#CustomerExperience #CX #PatientExperience #PX
Starting with the customer is the way to achieve greatest impact and outcome— #designthinking #HCD provides that mechanism, and then validating with real-time feedback to ensure customer and employee needs are met! #CXCAPGoal #gltrain #CX
According to Barbara C. Morton, Deputy Chief, @VetsExperience, @DeptVetAffairs: "Human centered design is always gonna be the starting point of any major discovery, design and implementation at the Veterans Experience Office." #gltrain
Last Seen Hashtags on Sotwe
Most Popular Users
Elon Musk 
@elonmusk
241.5M followers
Barack Obama
@barackobama
118.9M followers
Cristiano Ronaldo
@cristiano
114.6M followers
Donald J. Trump
@realdonaldtrump
111.8M followers
Narendra Modi
@narendramodi
107.1M followers
Rihanna
@rihanna
98.7M followers
NASA
@nasa
92.3M followers
Justin Bieber
@justinbieber
91.8M followers
KATY PERRY
@katyperry
90M followers
Taylor Swift
@taylorswift13
84M followers
Lady Gaga
@ladygaga
75.5M followers
Virat Kohli
@imvkohli
73.5M followers
Kim Kardashian
@kimkardashian
70.9M followers
YouTube
@youtube
68.8M followers
Neymar Jr
@neymarjr
66.5M followers
Bill Gates
@billgates
65.2M followers
Selena Gomez
@selenagomez
63.1M followers
The Ellen Show
@theellenshow
62.2M followers
CNN
@cnn
61.8M followers
X
@x
60.7M followers