Top Tweets for #CXevolution
n the latest issue of @ITWeb Brainstorm South Africa, Nompumelelo Mokou shares her thoughts on why it is critical to embrace a customer-centric approach alongside industry peers. Read some of their opinions and share your #customerengagment thoughts & ideas.
#CXEvolution #CXMORE
Saa moja jioni pale @KBCChannel1 leo Jumatano kwa habari tendeti.
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Le evoluzioni dei consumi riflettono l’approccio al cambiamento e impatti materiali e emotivi, quali effetti COVID ha avuto? #COVIDimpact #fase2 #italians #cambiamento #italy #condivisione #marketing #cxtransformation #CXEvolution
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In your coming in and going out, in the city and in the country side, at home and abroad, you are blessed. #PhanerooOnlineService
Jalas
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#CXEvolution
@Sam_Lulli Who cares about your adrenaline-based expectations? It's obvious that the Country needs a recovery plan, whether through the Economic Recovery Council or another vehicle. We need to get back. #boysclub #Covid19AndTech #CXEvolution #edgaobare #mentalhealth
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Jalang
Millicent Omanga
#ThursdayThoughts
#cxevolution
Enheee! Mlisemaje?
#NasraYusuf This lady's Original
One thing I like about Nasra, Always proud of her community
Mashallah u got talent!
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Millicent Omanga
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We officially concluded this #ICXChat at 1:00pm however we invite you to continue sharing your comments through #CXEvolution #ICXChat
I have always felt that Customer Experience, Marketing, HR and Operations need to be in a committee together that meets regularly. Their work is so symbiotic #CXEvolution #ICXChat
@missnkirote @icx_kenya @JimmyMasinde @KiruthuLucy @puritykanario7 @WaviMuigai @michnjiru @SeemaSouza @IvanPinno How do I ABSOLUTELY looove number 9 on this list! Oh yes yes yes! Total advocate for the merging of the CX and Marketing depts/teams.
These are symbiotic teams that need to have a merged focus for communication and delivery. Promises made and promises kept.
#CXEvolution
#ICXChat
Although we are now concluding the #ICXChat officially we can continue to share our comments and questions through #CXEvolution #ICXChat This is our parting shot: You. It will always be You vs You. Set your standards high. #CXEvolution #ICXChat
Thank you @icx_kenya @JimmyMasinde @CGathuru @KiruthuLucy and all #CXEnthusiasts and practitioners for sharing your #CXWisdom on #CXEvolution #ICXChat I enjoyed the chat. God bless you all. I hope you all have a great and blessed week as we keep creating memorable experiences
@JimmyMasinde your experience in service delivery is world class. Thank you sharing with us your thoughts generously based on many of years of practical experience across sectors. Pass our love to your team back at @SafaricomPLC #CXEvolution
@CGathuru @icx_kenya @JimmyMasinde @KiruthuLucy @puritykanario7 @WaviMuigai @michnjiru @SeemaSouza @IvanPinno We’ve achieved so much with a “tight” budget and “limited” management buy-in. CX can conquer the world with that marketing budget. #cxevolution
@icx_kenya A3: Prepare your digital strategy, demonstrate business benefits, use data insights to shape this conversation and drive investments in growing your digital experience space, your budgets aligned to customer outcomes #ICXChat, #CXEvolution, @icx_kenya
Our #ICXMembers we salute you today for filling up the knowledge bank with your insights and ideas. We appreciate all the other service professionals who also joined in today to contribute to our twitter chat. #CXEvolution #ICXChat
@CGathuru @missnkirote @icx_kenya @JimmyMasinde @KiruthuLucy @puritykanario7 @michnjiru @SeemaSouza @IvanPinno Spot on! Marketing must think how comms affects CX. If those two are not linked, then disaster is inevitable. #CXEvolution #ICXChat
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