Top Tweets for #CXsummit16
Nice to see the "horses don't like pigs" fact getting the pictorial treatment! Thanks #pjmoran #cxsummit16 and #cust_faithful for a fun day. https://t.co/RqHcsEPBX4
Nice summary Mark! @M_Hensh 7 @insight_intell #CX, #CXsummit16 Things we learnt from the CXSummit 2016 https://t.co/FIORkh36DQ
Super #cxsummit16 yesterday. Within all the big data CEX processes, reminders that staff culture & small data unlocks the whys
Had a really insightful day today at the Customer Experience Summit held at Lords Cricket Ground, plus some tasty treats 🙌🏻 #cxsummit16
Thanks for the champagne 🍾 @insight_intell and conference #cxsummit16 - it was a well spent day! Lots of great ideas shared on CX journey.
Huge #thanks to #cxsummit16 and @HomeOfCricket for an amazing day of customercentricity! @bobqureshi130 @thefieldbox #mrx
Great day at Lords speaking at #CXSummit16 w/ @insight_intell - good crowd & tons of good ideas + talk on #advocatemarketing @qubemedia
Lessons from #cxsummit16 1.NPS not the be all end all 2.CX success is internal (employees) & external (customers) 3. Learn by doing
Great hearing the CX process behind @marksandspencer thanks for the CX stories Hayley Ward #cxsummit16 #sparks - https://t.co/JxOsaDFHat
'It's no longer good enough to have a transactional relationship with our customers' #HayleyWard @marksandspencer #SparksLoyalty #cxsummit16
'We don't need real time, we need right time and content, that drives our people' #GarryClamp @Ciena #cxsummit16 @insight_intell
If there's one word that'll stick in my mind when going back into the office after #cxsummit16 it'll be "Culture". @Ciena @TheGoAheadGroup
Interesting session from @ciena #cxsummit16 "Culture eats strategy for breakfast..." - https://t.co/wQyOWHtz5X
Great session from @virginmoney and @confirmit #cxsummit16 thanks to Alex and Chris for their use of NPS in creat… - https://t.co/boGv5G0dOG
Impressed by Virgin Money end to end customer experience programme great presentation from Alex McDoughall #cxsummit16
#unconsciously engaged & #needy with dr Simon Moore #cxsummit16 @thefieldbox #mrx @bobqureshi130
Great to speak at @insight_intell conf today. Sharing our knowledge of importance of emotion to customer experience #cxsummit16
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