Top Tweets for #CustomerServiceNg
Join the NCSI as we unpack the recent airline-passenger controversies, share real experiences, and discuss practical solutions for better service.
Date: 17th Aug "25
Time: 8PM WAT
Live on @nigeriacsindex
Don’t just complain,let your voice be heard
#NCSI #CustomerServiceNG
@MTNNG @MTN180 @joinkuda
I bought ₦9,000 airtime from Kuda to MTN over 24hrs ago — still nothing.
I need my airtime or a refund ASAP.
CC: @FCCPCNigeria @Gidi_Traffic #FixThis #CustomerServiceNG @instablog9ja
@iFahvoh @flyairpeace This!
We really do need to advocate for Passenger rights in 2019. #Communication is key
Do we get refunds, Hotel accommodation,A meal?
#AviationNg
#NigerianAviation
#CustomerServiceNg.
And this after the horror stories of engine failure and near crashes that happened recently.
So my MD followed my #CustomerServiceNg interview and the entire company is talking about me on the WhatsApp group.
*pops collar
@Discuss_NGR 3. You and I should be read and culture our lives around the legendary Golden rule. It should be our life principle. #CustomerServiceNG
@Discuss_NGR 2. The society should evolve a culture that repudiates that glorifies results without querying the process. #CustomerServiceNG
That's a slippery slope, a trap! Treat every one like a customer and you will never go wrong. Hard but not impossible #CustomerServiceNG https://t.co/maJD8uWHNZ
@lotufodunrin @Discuss_NGR @emma_dele @iam_ademuyiwa @jag_bros @IleowoKikiowo @Chude @AbdulAbmJ @EngrJShehu @MrBigtimi @WaleMicaiah @yomitheprof We should be careful though, not every one is a customer. Consumers do exist and are a tad different from customers #CustomerServiceNG
@Discuss_NGR 2. Is "the end justifies the means" environment we find ourselves. The society rates "what" over "how". Really sad! #CustomerServiceNG
@Discuss_NGR 1. Absolutely! Technology has helped expose how deplorable our customer service culture have become. #CustomerServiceNG
@Discuss_NGR 4. It's really hard to pick the culprit(sector). It's just everywhere you look! Like we don't care how other feel #CustomerServiceNG
@Discuss_NGR 1. Regrettably, the level of customer service in Nigeria is shamefully horrible. It's sickening and depressing. #CustomerServiceNG
Customer service is not a job, it's a way of life expected of everyone!! #CustomerServiceNG https://t.co/B1XZwTssvW
@Discuss_NGR @emma_dele Customer service is EVERYONES job. It becomes a problem when it is just a department. CS is the 'life-blood' of any brand #CustomerServiceNG
@Discuss_NGR 3. It's about who you relate and treat people, especially those you think you have nothing to gain from them! #CustomerServiceNG
@Discuss_NGR 2. Customer service is a culture on respect, humility, self-sacrifice, focus, dedication, empathy, industriousness #CustomerServiceNG
@Discuss_NGR Customer service is a way of life, hence can't be inborn. It's a set of skills that is acquired and nurtured #CustomerServiceNG
@Discuss_NGR 2. We pay so much emphasis on the products and our service but we care less about the perception of our customers. #CustomerServiceNG
@Discuss_NGR 1. Every firm's goal is to optimize profit. Excellent Customer Service is what optimizes your profits #CustomerServiceNG
@emma_dele @Discuss_NGR @iam_ademuyiwa @jag_bros @IleowoKikiowo @Chude @AbdulAbmJ @EngrJShehu @MrBigtimi @WaleMicaiah @yomitheprof Very true either now or later. Your service today will determine if you will be patronised by others tomorrow #CustomerserviceNG
@emma_dele @Discuss_NGR @iam_ademuyiwa @jag_bros @IleowoKikiowo @Chude @AbdulAbmJ @EngrJShehu @MrBigtimi @WaleMicaiah @yomitheprof Total service to customers. Product + delivery #CustomerServiceNG
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