#DLFCX - Twitter Hashtag

over 7 years ago

Thanks to @DLFmembers at the #dlfcx. Fantastic speakers, informative day on #CustomerExperience and #DigitalTransformation with fellow #DigitalLeaders who value #servicedesign #agile #designthinking. See you at the next #DLFCX forum. #lloydsbank #whataview #London

thisadam's tweet photo. Thanks to @DLFmembers at the #dlfcx. Fantastic speakers, informative day on #CustomerExperience and #DigitalTransformation with fellow #DigitalLeaders who value #servicedesign #agile #designthinking. See you at the next #DLFCX forum. #lloydsbank #whataview #London https://t.co/EuBrdLMLsk

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DLF @DLFmembers

over 7 years ago

Thanks for sharing your insights and knowledge! #DLFCX

Matt Hooper @MattJHoops

over 7 years ago · City of London

Thoroughly enjoyed talking bots, messaging and enterprise comms to @DLFmembers today.

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DLF @DLFmembers

over 7 years ago

.@MattJHoops outlines a vision for #CX that is open and visual – give your #chatbot a name, a face – give it a personality that people can project onto. #DLFCX #digitaltransformation #AI #chatbots

DLFmembers's tweet photo. .@MattJHoops outlines a vision for #CX that is open and visual – give your #chatbot a name, a face – give it a personality that people can project onto.

#DLFCX #digitaltransformation #AI #chatbots https://t.co/YORyojfBWt

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DLF @DLFmembers

over 7 years ago

.@MattJHoops of @imimobile on a good example of automated #customerexperience – returning a parcel. Automated web chats allow customers to initiate a return of their parcel, stay updated on progress and generally reduce costs. #DLFCX #digitaltransformation #AI #automation

DLFmembers's tweet photo. .@MattJHoops of @imimobile on a good example of automated #customerexperience – returning a parcel. Automated web chats allow customers to initiate a return of their parcel, stay updated on progress and generally reduce costs.

#DLFCX #digitaltransformation #AI #automation https://t.co/AJTLgxAwi5

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DLF @DLFmembers

over 7 years ago

.@MattJHoops, CMO for @imimobile, is up next. He will discuss how chatbot and AI-powered virtual assistants can improve your #customerexperience #DLFCX #digitaltransformation #AI

DLFmembers's tweet photo. .@MattJHoops, CMO for @imimobile, is up next. He will discuss how chatbot and AI-powered virtual assistants can improve your #customerexperience

#DLFCX #digitaltransformation #AI https://t.co/A0237RZpQ5

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Webex CPaaS Solutions (formerly imimobile) @webex_cpaas

over 7 years ago

Up next @MattJHoops at the @DLFmembers event today, talking about how businesses can use #chatbots and #AI powered Virtual Assistants to improve #CX. #DigitalTransformation #DLFCX

webex_cpaas's tweet photo. Up next @MattJHoops at the @DLFmembers event today, talking about how businesses can use #chatbots and #AI powered Virtual Assistants to improve #CX. #DigitalTransformation #DLFCX https://t.co/WQXPgxEX5n

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DLF @DLFmembers

over 7 years ago

Nina Jones outlines Jaguar Land Rover’s first principles when it comes to #customerexperience: Personalise your product, be transparent, be easy to do business with, be dependable and make the customer feel special. #DLFCX

DLFmembers's tweet photo. Nina Jones outlines Jaguar Land Rover’s first principles when it comes to #customerexperience: Personalise your product, be transparent, be easy to do business with, be dependable and make the customer feel special.

#DLFCX https://t.co/zJCuWTcOgB

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Webex CPaaS Solutions (formerly imimobile) @webex_cpaas

over 7 years ago

Nina Jones, former Director of Customer Experience at Microsoft and Jaguar Land Rover talking about the 4 Digital Transformation pillars and Customer First Principles. @DLFmembers #DLFCX #CustomerExperience #DigitalTransformation

webex_cpaas's tweet photo. Nina Jones, former Director of Customer Experience at Microsoft and Jaguar Land Rover talking about the 4 Digital Transformation pillars and Customer First Principles. @DLFmembers #DLFCX #CustomerExperience #DigitalTransformation https://t.co/kWOsWHDnTi

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AHesabi @AntHesabi

over 7 years ago

On the edge of my seat listening to the engaging Nina Jones, former director of client experience, Microsoft @DLFmembers #DLFCX #clientexperience #lovewhatido @PwC_UK

AntHesabi's tweet photo. On the edge of my seat listening to the engaging Nina Jones, former director of client experience, Microsoft @DLFmembers #DLFCX #clientexperience #lovewhatido @PwC_UK https://t.co/ZmoP9estkD

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DLF @DLFmembers

over 7 years ago

Our next presentation by Nina Jones, Former Director of #customerexperience for Microsoft, offers key insights on putting the customer in the centre of business success. #DLFCX #customerexperience #digitaltransformation

DLFmembers's tweet photo. Our next presentation by Nina Jones, Former Director of #customerexperience for Microsoft, offers key insights on putting the customer in the centre of business success.

#DLFCX #customerexperience #digitaltransformation https://t.co/yfUoMhyTzZ

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DLF @DLFmembers

over 7 years ago

A key insight by @albertatrebla: ‘Good customer experience is far more than what the customer actually sees or directly experiences – a lot goes on behind the scenes in order to craft a flawless experience.’ #DLFCX #customerexperience #digitaltransformation

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Adam Scott @thisadam

over 7 years ago

Next up Nina Jones - how looking at customer drives business value #dlfcx #CustomerExperience #DigitalTransformation

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RosieTopp @rosietoppuk

over 7 years ago

A packed room for our session on #customerexperience great to see lots of new members in the room. Thanks to @LBGNews for the outstanding venue & a great kick-off presentation. #dlfcx #diversity

rosietoppuk's tweet photo. A packed room for our session on #customerexperience great to see lots of new members in the room. Thanks to @LBGNews for the outstanding venue & a great kick-off presentation. #dlfcx #diversity https://t.co/wRAmzfnPP4

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♔ E S T E L L E ♔ @xEstelleReadx

over 7 years ago

Insightful presentation from @albertatrebla at the #DLFCX forum, delving into the importance of SERVICE experience and how organisations are the enablers of outcomes! I love the mindset that the product is not necessarily a tangible asset but rather the e2e customer experience!

xEstelleReadx's tweet photo. Insightful presentation from @albertatrebla at the #DLFCX forum, delving into the importance of SERVICE experience and how organisations are the enablers of outcomes! I love the mindset that the product is not necessarily a tangible asset but rather the e2e customer experience! https://t.co/JEsh4Em1nv

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Webex CPaaS Solutions (formerly imimobile) @webex_cpaas

over 7 years ago

Fantastic opening presentation from @albertatrebla from Lloyd’s Banking Group talking about “how to create a frictionless customers experience”. @DLFmembers #DLFCX #CustomerExperience #CX

webex_cpaas's tweet photo. Fantastic opening presentation from @albertatrebla from Lloyd’s Banking Group talking about “how to create a frictionless customers experience”. @DLFmembers #DLFCX #CustomerExperience #CX https://t.co/27Eu1EhuP8

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Adam Scott @thisadam

over 7 years ago

Great start to the 2019 #dlfcx with @albertatrebla

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Julie Pelta @JuliePelta

over 7 years ago

Digital leadership forum #DLFCX great mix of people. Learning about “how to break rules” @albertatrebla and how to get to the Maldives! @DataArtUK

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Webex CPaaS Solutions (formerly imimobile) @webex_cpaas

over 7 years ago

We are excited to start our journey with the @DLFmembers and thank you to Rosie for welcoming IMI amongst some other new members. #DLFCX #digitalCX #DigitalTransformation

webex_cpaas's tweet photo. We are excited to start our journey with the @DLFmembers and thank you to Rosie for welcoming IMI amongst some other new members.
#DLFCX #digitalCX #DigitalTransformation https://t.co/IHL6J8f7Ml

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