Top Tweets for #FORRCX
At #ForrCX, @JonCookVML, @CocaColaCo's Samir Bhutada & @Forrester’s @JayPattisall explored how the network effect of AI is transforming CX.
Together, we unpacked the magic behind Coca-Cola’s iconic holiday campaign powered by AI innovation. See the work: https://t.co/W9IkIVgNqz
Join Kalyan Tummala, Vice President of Product Marketing at #Uniphore, at 12:30 PM CDT as he shares how leading enterprises are transforming customer conversations with #AgenticAI.
🕒 Time: 12:30 PM to 1:00 PM CDT
📍 Location: Forrester CX Summit
#Forrester #AgenticAI #ForrCX
🎸 We're Nashville bound for #ForrCX!
Catch us June 23-26 at booth #101 to learn how Genesys can help you deliver smarter, more empathetic customer experiences. See you there!
https://t.co/WkusW38Efb
That's a wrap on #ForrCX NA 2024!
🤝 We explored how human ingenuity + AI will transform experiences.
🌟 We emphasized this pivotal moment in CX history and how to align to win.
🏅 We recognized our Customer-Obsessed Awards winners.
See you next year! https://t.co/auLlt0nqD3
Signing off at the #ForrCX Summit, but the insights live on! 👏👏👏
From sessions around #AI-powered strategies that fast-track growth to real-world experiences of harnessing #GenesysCloud, the #OneGenesys team had a blast.
Until next time! 👋
Our Concentrix VOC team made a huge splash at this year’s #ForrCX Summit – including a well-attended panel presentation and puppies 😉! It’s the last day of the conference, so stop by booth #229 to see what the future of feedback entails. #VoiceOfCustomer #PowerOfConcentrix
The #AI insights have been on a roll at #ForrCX. 👏
Yesterday was packed with booth demos, and our own @BrettWeigl joined Kyle Johnson from @lighthouseworks and Aron Meyers from @Unisys, in an enlightening discussion around harnessing the power of Genesys AI.
✨ Day 1 on the expo floor at #ForrCX was a good time!
We oversaw product demos—giving a sneak peek at the future of #CX and EX—and journeyed through the evolving landscape of #AI with @brettweigl. 💪
If you're in Nashville, swing by booth #201.
Next week at @forrester's #ForrCX Summit, we'll have two transformative sessions:
✔️ Art of the possible with #AI-powered Strategies, with @brettweigl
✔️Harnessing the power of Genesys AI, with speakers frm @lighthouseworks and @unisys
See you there with all the AI insights!
CallMiner is sponsoring @Forrester's #ForrCX North America, the premiere event for #CX and digital leaders.
Join us and @GantTravel for a session on how combining #AI and NPS strategies can drive improved #CX. Swing by booth #218 – see you in Nashville!
Could your brand’s use of generative AI set you up for consumer backlash? Find out as Principal Analyst Audrey Chee-Read previews her #ForrCX NA session in this week's What It Means episode. https://t.co/EYeHpcacfI
The biggest challenge in CX today? Proving ROI. 📈
Can AI be the answer? Find out on this week’s #ForresterPodcast as Principal Analyst Pete Jacques previews his upcoming session at #ForrCX. https://t.co/4kIXVWXU8v
Our agenda for this year's #ForrCX North America event is live! https://t.co/QC9i1ESLAm
Join us to explore how to thrive in a new era of human + AI:
➡️ Understand what human + AI means for your customers, employees, and orgs
➡️ Unlock and act on customer insights
...and more!
Huge thanks to @nebg19 and @MartinCoady for the awesome convo and dropping some great nuggets from the #ForrCX summit! Hope you'll give us a listen 🎧
Listen where you get your podcasts, including:
Apple : https://t.co/MqU85P4Wrb
Spotify: https://t.co/VssomOCrpZ
On this episode of #HumanCentered, host @NickBrunker welcomes VMLY&R’s @nebg19 and @MartinCoady to discuss key themes from this year's #ForrCX in Nashville. They delve into why the "low hanging fruit" of CX has already been picked and more. https://t.co/ETGs8UowhD
Customer-obsessed organizations know their customers, and it shows.
In this @TechTarget article, our analysts share their insights on 4️⃣ key components of a customer-obsessed growth model following #ForrCX North America. https://t.co/kTsAJJpVTQ
Catch up on what you missed at @Forrester CX North America — here's our recap with the biggest takeaways from #ForrCX. 👇
https://t.co/bjeMzezwJR | #CX
Nashville vibes have arrived. 😎
https://t.co/bCM4lk3299 | #ForrCX
It has been a great week with @forrester. Great talks, connections insights. Exciting to see so many CX pros all with a servant heart for the customer #Forrcx
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