Top Tweets for #FirstConsultResolution
Morning
Here we go again this time talking to a practice in Perth WA , not Perth Scotland!
Great time to do some top up learning
#5Steps #PhoneCoaching
#FirstContactResolution
#FirstCallResolution
#FirstConsultResolution
"what gets measured gets better"
measure what matters
Customer data key
#firstcallresolution 5Steps
#firstconsultresolution 7steps
#CX
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