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Arattai is on the surface a simple product but it has a lot of depth inside. Let me list the engineering frameworks (all homegrown) that power Arattai. First is what we call our messaging/AV framework. This has been the "real time" workhorse of Zoho for a while and this is what offers you those crisp calls and meetings that connect quickly. It has been perfected for 15 years. Then we have a distributed framework that allows us to distribute the workload among many servers and databases, and provides fault tolerance, performance monitoring, security and so on. This is the backbone of Zoho and powers a lot of what you see on the surface and also keeps our systems secure. We have been perfecting this for over 20 years now! We have teams actively working on these frameworks and they provide strong support to the Arattai team. Our staying power comes from the depth of all the R&D we do. Recently I have moved full time to R&D and you will see many more innovations from us. Finally being a dedicated engineer is like being a Rishi. This is what I told our Arattai team yesterday: all of you have worked hard for over 5 years without expecting that the product would ever take off. Allow neither praise nor criticism nor fame to distract you, resolutely stay the course. That is our mindset.