Top Tweets for #GoodCop101

Want to be an amazing negotiator? Remember the 7-38-55 RULE - 7% of a message is based on the words used. - 38% comes from the tone of voice used. - 55% from the speaker’s body language.

If we use it right, Microsoft Teams can work wonderfully for online meetings. But most of us aren't using it to its full potential. Instead - we hate it. Here are 10 Teams features you probably knew nothing about, but will make your life easier. 🧵👇

When we make a mistake, especially one that causes hardship, we can not force those affected to forgive. They must come to that on their terms. But we can be accountable, apologize, learn and do our best to course correct.

One of the most powerful weapons in a police officers armoury is discretion (common sense) and while it is a grey area in law, officers exercise it on a daily basis. Problems arise when discretion is not applied in favour of a particular ethnic group consciously or unconsciously.

Picard management tip: "That's the way it's always been" is never an adequate reason to continue doing something.

Leaders who refuse to hear criticism choose not to learn. The higher you climb, the more people hesitate to challenge you. Silencing dissent is a step toward becoming a dictator. A culture of voice begins with admitting gaps in your knowledge and rewarding those who speak up.

TBLL BRIEFING: It is much easier to change the culture than an individual. Make small, consistent cultural changes to develop influence.

TBLL BRIEFING: Nothing says to be a cop you have to be miserable. Leaders must foster positivity within their squads to create the environment.

TBLL BRIEFING: Policies are guidelines. Inevitably, situations will arise that don't fit. Discuss their spirit and being adaptable.