Top Tweets for #ICRConference
U.S. restaurants and retailers are facing a challenging 2025, according to a recent presentation by Fitch Ratings at the 2025 ICR Conference.
Learn more: https://t.co/JUm406WG1d
#Retail #Restaurant #Outlook #ICRConference
My money is still on the Goog.
I excerpted this from my latest essay, so for more on $GOOGL, plus my takeaways from January's #ICRConference, and some reflections on marketing innovation at $WMT, you can check that out here: https://t.co/V1AhvHfaZJ
Huge thank you to so many folks who took the time to chat at the #ICRConference!
Such great insight on how major chains are dealing with higher labor costs.
Labor cost is the elephant in the room for restaurant chains in 2024 https://t.co/nka175qKbt by @BrookeDiPalma
🛍️Remember Walmart's launch of its shoppable series, which it dubbed "RomCommerce" ?
Turns out, it brought in:
➡️$1B in impressions to Add to Heart
➡️425% increase in traffic
➡️81% to 89% higher than TikTok and YouTube engagement benchmarks
#ICRconference @YahooFinance
https://t.co/DrLUYk9gnx
At the #ICRConference for @YahooFinance :
🌭@portilloshotdog plans to increase prices 1.5% this month to offset food and labor costs.
Here at Day 2 of the #ICRConference:
Papa John's CEO said it aims to rightsize/optimize the UK market in 2024 which "had its challenges” over the last couple of years. It is a "top priority."
Overall, he added "there will be closures in 2024" which will be "profit accretive."
Expect to order via voice automation at @deltaco drive-thrus in the future. After three months of testing with @PrestoAI, the chain moved to add this tech to more of its locations: https://t.co/cnofslyTNy #restaurantnews #ICRConference
Del Taco will be using AI voice bots from Presto to take drive-thru orders, Presto CEO @rajatsuri says
#ICRConference $PRST

Shake Shack opened nine drive-thru locations, now has 11. Company expects to open 10-15 in 2023. Expecting AUVs of $4M for such locations. Buildout $2.4M-$3M. Similar or better profit margins than traditional location. $SHAK #ICRConference
"Most of our gains this year have come from people returning the in-restaurant experience." Shake Shack CEO Randy Garutti, noting that the company had a strong exit to the fourth quarter and 2022. $SHAK #ICRConference
Darden CEO Rick Cardenas, on Cheddar's: "The world is littered with brands that grew too fast." But he reiterated that it could still become the company's second-biggest concept. "We never said it was going to be in the next five years." $DRI #ICRConference
.@portilloshotdog is planning a kitchen redesign to eliminate 18 linear feet, which will not only improve CapEx, but also reduce the amount of walking employees have to do to complete orders. #ICRConference
So this happened… protesters chanting “Urban stop exploiting animals” interrupted the Urban Outfitters presentation at #ICRConference.

One note from the Portillo's presentation at #ICRConference: Most of its new openings are outside the Midwest. Factoring out Chicago, its restaurants outside the Midwest perform better than its Midwest locations. $PTLO
Fat Brands CEO Andy Wiederhorn keeps calling the breastaurant chain Twin Peaks "polished casual dining." #ICRconference
Kura Sushi - the high-tech chain that uses conveyor belts and robots - still relies on Excel for some back-office tasks
Plan is to automate more of the office work this year, says CFO Jeff Uttz
#ICRConference
Krispy Kreme CEO Mike Tattersfield mentioning a deal with an unnamed QSR where it is testing the sale of its doughnuts. (That QSR is McDonald’s.) #ICRConference $DNUT

One of the guiding principles of Dutch Bros technology strategy is to avoid putting tech between its customers and “broistas” unless it helps the customer experience. #ICRConference $BROS

Jack in the Box saying its same-store sales accelerated during the current quarter. Now "mid to high single digits." $JACK #ICRconference.
At @ICRPR Conference this year: @ElPolloLoco plans to revamp its loyalty program this year as part of its bid to woo more younger consumers. It's also simplifying operations and is looking to test equipment like kiosks, dishwashers and other back-of-house items. #ICRConference
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