Top Tweets for #KeepBritainFlowing
They don’t have a reindeer🦌
Even a sleigh
But our teams keep working
Even on Christmas Day
Unlike jolly Santa🎅
Zipping by in the night
They’re working away
Out there in plain sight
So give em a wave👋
Even a cheer
But follow the rule
2 metres, stay clear
#KeepBritainFlowing
They don’t have a reindeer🦌
Even a sleigh
But our teams keep working
Even on Christmas Day
Unlike jolly Santa🎅
Zipping by in the night
They’re working away
Out there in plain sight
So give em a wave👋
Even a cheer
But follow the rule
2 metres, stay clear
#KeepBritainFlowing
It’s more important than ever that in these uncertain times, you can be sure our essential services are there for you✅
So, while we may need to do some things differently, & ask a few extra questions to help keep you, & us, safe, we’re still here for you 💙
#KeepBritainFlowing
We are helping over 44,000 customers with our financial support 💙
If your finances are a bit stretched at the moment, we can help with payment holidays, reduced tariffs & lots more.
Get in touch by calling 0800 121 4608 or visit https://t.co/MoM8OUeEMx
#KeepBritainFlowing
Something that isn’t changing today is our commitment to keeping your essential services going.
Our #KeyWorkers are still working hard to #KeepBritainFlowing.
Find out more here: https://t.co/MoM8OUeEMx
It’s a week of change.
But not for our #KeyWorkers as they continue to deliver your essential services💙
Since March, we’ve worked, learned, & developed ways to #KeepBritainFlowing – in a way that keeps our people, and you, safe.
Visit https://t.co/z2ygF34PVW
We’ve made some key services simple to do online.
It may even be quicker & more convenient for you AND it means those who need to speak to us most can do so as we look to support them right now.
Register for an online account now at https://t.co/1zXTWWqarG
#KeepBritainFlowing
Some things have stopped in lockdown
But for our #KeyWorkers, it's mostly business as usual, with water flowing & loos flushing
We may need to do some things differently or ask a few extra questions but if anything changes with appointments, we'll let you know
#KeepBritainFlowing
There are lots of ways you can get in touch with us or access your account:
📱On the app
🖥On website
💬Speak to us on Facebook Messenger
💙This helps free our phone lines for those customers who might need some extra support during these challenging times.
#KeepBritainFlowing
Arranged for us to visit your home to carry out work?
If we have your number, we’ll call ahead to talk you through anything you need to know.
If you have any symptoms, or are asked to isolate, please tell us in advance so we can make alternative arrangements.
#KeepBritainFlowing
Please help us to help you 💙
We’re keeping most services going through this lockdown and you can make any necessary home visits safer for you and us.
Follow this thread to find out what they are...
#KeepBritainFlowing
...
We're keeping most of our services going during lockdown💙
But we’re going the extra mile to make you feel more comfortable & keep you safe.
Like if we send a plumber around, they'll be fully equipped with PPE & sanitiser.
What won’t change is their passion to #KeepBritainFlowing
It’s more important than ever that in these uncertain times, you can be sure our essential services are there for you✅
So, while we may need to do some things differently, & ask a few extra questions to help keep you, & us, safe, we’re still here for you💙
#KeepBritainFlowing
It’s more important than ever that in these uncertain times, you can be sure our essential services are there for you✅
So, while we may need to do some things differently, & ask a few extra questions to help keep you, & us, safe, we’re still here for you💙
#KeepBritainFlowing
Out & about, WFH, at treatment works, or even your homes…
Our people are still working, using all they learned in the 1st lockdown to make sure we continue to deliver the services you deserve – and need – in these strange times💙
#KeepBritainFlowing
https://t.co/k7eVc2H0we
A lot of things have stopped during this lockdown.
But for us and our #KeyWorkers, it's mostly business as usual.
We may need to do some things differently or ask a few extra questions but if anything changes with planned appointments, we will let you know.
#KeepBritainFlowing
It's National Customer Service Week!🎉
Whether out & about helping #KeepBritainFlowing or supporting customers on the phones & online our people love supporting our customers.
This week we’re sharing some of their kind words of appreciation
#JustAddWater #NCSW20
@instituteofcs
Before one of our customer focus sessions we received this lovely message from one of our #HaveYourSay forum members, Keith 👍
We – & I’m sure all water workers – are grateful that the work throughout the pandemic is appreciated 💙🙏
#KeepBritainFlowing
#JustAddWater
@WaterUK
Before one of our customer focus sessions we received this lovely message from one of our #HaveYourSay forum members, Keith 👍
We – & I’m sure all water workers – are grateful that the work throughout the pandemic is appreciated 🙏💙
#KeepBritainFlowing
#JustAddWater
@WaterUK
“Swift”✅
“Professional”✅
"Problem sorted!"✅
We love feedback like this, especially when it has come through strange times.
#Proud
#JustAddWater
#KeepBritainFlowing
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