Top Tweets for #KeystoneSummit
"At @R1RCM we learned the need for standardization for both providers and payers. We looked across our entire customer base, and are moving them all to one standard." @Intermountain #KeystoneSummit
Focusing on prior authorizations on the front end, Group 4 discusses the necessity of transparency around policies and protocols with Shawn Stinson of @bcbssc #KeystoneSummit
Group 1 tackling the question: what metrics should we use to measure the back end of prior authorizations? #KeystoneSummit with Mark Norby of @MayoClinic
Group 3 trying to define 7 levels of friction between payers/providers. Some include: pre-auths, chart reviews, response, dispute resolution, and ease of data exchange. How do we make this a light and not heat? Gerilynn Sevenikar of @sharphealthcare #KeystoneSummit
"@sharphealthcare is one org that has opened up their data for payers to see in real-time what's going on with their members. It's actually working quite well." Gerilynn Sevenikar #KeystoneSummit
The "Fantastic 4" kick off day 2 of the #KeystoneSummit presenting a measurement framework for payers and providers. Gerilynn Sevenikar of @sharphealthcare, Mark Norby of @MayoClinic, Shawn Stinson of @bcbssc, and Hayes Abrams of @HCSC
Pamela Howard from @premera talks about unsticking healthcare to address challenges like fragmented data, care, and misaligned incentives with partner @InterSystems. #KeystoneSummit
Finding success with payer/provider relationships at @OscarHealth, an insurance and tech company. They have internal systems built to remove traditional payer/provider frictions. #KeystoneSummit
"We have apps for everything. In that app economy we have all kinds of info, but almost no apps give us our medical info." @donrucker Payer/Provider #KeystoneSummit
"As we walk out of here, let's not have a metric be how quickly we can turn around claims payments because that's the old world. We've got to get beyond fee-for-service." Shawn Stinson of @bcbssc #KeystoneSummit
A good summary of this morning's deep discussions on #PatientEngagement at the #KeystoneSummit.
#PatientExperience
Matt O'Neil former VP of Brand & Media for #DallasCowboys - "Peak/End Theory" for patients: They'll remember the peak of an experience (good or bad) and how it ends.
What is your #PatientExperience peak/end?
#PatientEngagement
#KeystoneSummit
Man, that's a lot of people messing around on their phones. Thankfully they're participating in some real-time polling and NOT zoning out of @ColinKLAS presentation as it may seem. 😂
#PatientExperience
#KeystoneSummit
#PatientEngagement
@ColtonOrtolf Agreed!. Talked to @UPMC doc earlier about their desire to create that kind of hub for patients, too. Otherwise, as a panelist today explained, many have to add "portal-itis" to their diagnosis. Patient data still too fragmented. #KeystoneSummit #PatientEngagement
Agreed. An awesome panel. LOVED hearing personal experiences from these great women. #KeystoneSummit #PatientEngagement
Thank, thank, thank u @KLASresearch for this #patientengagement summit---excellent Keynote w/Caroline DeLongchamps, Laura Adams, @MorganHorwood. Well done! @otherAdamatKLAS
When KLAS asks providers, "Who's an innovative vendor?" Chances are they answer with a #PatientEngagement vendor these days. When providers search KLAS' website for up-n-coming vendors, chances are they're looking for Patient Engagement vendors. #HighEnergy space! #KeystoneSummit
"How do we get patients to engage in their care? That's a nonsense question. We should be asking how do WE better engage in patients lives?"
-Caroline Delongchamps
#PatientEngagement #KeystoneSummit #Hcldr #pinksocks
POWERFUL panel, personal #cancer experiences and #PatientExperience. @MorganHorwood, Caroline Delongchamps and Laura Adams!
#PatientEngagement
#KeystoneSummit
How to REALLY engage with patients?
☑️ "Open & Honest Communication."
#PatientExperience
#PatientEngagement
#KeystoneSummit
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