Top Tweets for #LessonsLearntHard
#LessonsLearntHard : The goal of talking to customers is pattern recognition about the 'problem'. A common mistake is asking them general questions over personal ones. It's kind of like outsourcing the pattern recognition. Problem is they are as bad at generalizing as you are.
Loyalty is a consequence of leadership, not just being humane; and leadership is a touchstone of competence at any cost.
#Amazinglines #Lessonslearnthard #Entrepreneuship #SupportMarket #DesignatedSurvivor
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