Top Tweets for #NCSW23
Here's Mark, an Operations Manager at our East Midlands Regional Operations Centre. He works hand-in-hand with our on-road traffic officers, responding to emergency calls, setting signs and signals and deploying resources where needed to help people make safer journeys.
#NCSW23
Here's Mark, an Operations Manager at our East Midlands Regional Operations Centre. He works hand-in-hand with our on-road traffic officers, responding to emergency calls, setting signs and signals and deploying resources where needed to help people make safer journeys.
#NCSW23
To celebrate National Customer Service Week 2023, #TeamFM have been voting for our very own Customer Service Hero.
Huge well done to Brandon Lee who is our very worthy winner! Read why he is our #CSHero below๐๐
@instituteofcs
#NCSW2023 #CSHeroes #Recognition

As part of National Customer Service Week, we delivered cupcakes to staff across the airport to show appreciation for all they do for the airport and our passengers. ๐ง
#NCSW23

No matter the time of day, our hard-working team in the customer contact centre will do their best to deal with any queries that come in via phone and email. Here's Sarah explaining the vital work work she does every day.
#NCSW23
To finish off another successful @instituteofcs
National Customer Service Week.
Our Customer Service Hero is Lynne Richards from our Member Services Team. Read why she was nominated and why she's our hero below. #cshero #NCSW23 #HERO #recognition

Here's Mark, an Operations Manager at our East Midlands Regional Operations Centre. He works hand-in-hand with our on-road traffic officers, responding to emergency calls, setting signs and signals and deploying resources where needed to help people make safer journeys.
#NCSW23
๐ฑ๐ปNo matter the time of day, our hard-working team in the customer contact centre will do their best to deal with any queries that come in via phone and email.
๐ Here's Sarah explaining the vital work she does every day.
#NCSW23
The passion our employees have for taking care of our customers is evident thanks to members of the @Blue_Rhino Herd like Cristy H. ๐ โI love building relationships with all my customers and resolving any and all issues they may be experiencing,โ said Cristy. #NCSW #NCSW23

Great customer experience is at the heart of everything we do. From the moment you board a Hull Trains service until you arrive at your destination, our friendly on board team are on hand and happy to help with any queries during your journey
#NCSW23 #NationalCustomerServiceWeek

No matter the time of day, our hard-working team in the customer contact centre will do their best to deal with any queries that come in via phone and email. Here's Sarah explaining the vital work she does every day.
#NCSW23
โ๏ธ| This National Customer Services Week, Lisa Olsen Director of Customer Experience, shares 5 reasons in her blog why we are embarking on a new CRM project, and how better relationships are fundamental to delivering better customer services.
https://t.co/6Bgf8Qi2lj
#NCSW23
All of us at Hull Trains want to say a big thank you to the TransPennine Express and Green Cleaning teams at Hull station for supporting our customers and our services each day.
#NCSW23 #NationalCustomerServiceWeek

Not all the calls we receive are the same. One moment we could be providing road safety advice and the next we're helping bring a family back together.
Here's Jahmal explaining how he supported a caller seeking information about an incident.
#NCSW23
Not all the calls we receive are the same. One moment we could be providing road safety advice and the next we're helping bring a family back together.
Here's Jahmal explaining how he supported a caller seeking information about an incident.
#NCSW23
Today we're highlighting the work that Darren does as an Asset Inspector. If something is a safety concern and needs fixing, such as a damaged barrier or build-up of litter, Darren will alert our maintenance crews, who will arrive immediately if required. #NCSW23
In the past year, our ADS Order Management team handled over 280,000 customer orders. Huge thanks to our dedicated Customer Service Representatives for their unwavering commitment to serving our customers. ๐ #NCSW23 #CustomerService

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