Top Tweets for #ResolutionRates

Managetech inc. @managetech_inc

over 1 year ago

Fin AI Agent、単なるカスタマーサポートチャットボット以上の存在 | Intercom #GroundbreakingEngagement #DoubleDigitGains #ResolutionRates #FinAI https://t.co/sT4cqy0lZz

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FractionalU @FractionalU

about 3 years ago

Usual measure is metrics such as: > #CustomerSatisfaction / #CSAT, > #ResolutionRates, > #ResponseSpeed, > #EscalationRates. Or the dreaded #FAQ section - a vast portal of self-serve questions/answers where you expect someone to invest their own time.

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