Top Tweets for #ServiceDeficiency

about 1 year ago

@NexaExperience You owe this loyal customer remedial action. Your silence is deafening. @Maruti_Corp @raghavip @global_suzuki @urvish2020 #servicedeficiency #CustomerService #CustomerExperience

Vistasp Hodiwala @AlwaysChekhov

about 1 year ago

@Maruti_Corp @raghavip @Suzuki_Global @NexaExperience Call it a query or a complaint, this should be ideally addressed to a senior executive, or failing that, the CMD or some responsible director within the company, but since nobody seems to be present on this medium, I am compelled to tag the few handles that have been made accessible for harried customers like yours truly. While I do like my new Baleno, I still have retained the old Swift which I absolutely adore, which is in the 17th year now, and has cleared the green passing. My request was pretty simple. I approached @NexaExperience here in Thane to get the lockshift mechanism changed, since a couple of years ago the key broke in the door handle and ever since I have only had one key and the constant paranoia playing on my mind about a repeat of that harrowing situation. 𝐀𝐥𝐥 𝐈 𝐰𝐚𝐧𝐭 𝐢𝐬 𝐚 𝐧𝐞𝐰 𝐥𝐨𝐜𝐤 𝐰𝐢𝐭𝐡 𝐭𝐰𝐨 𝐤𝐞𝐲𝐬, 𝐰𝐡𝐢𝐜𝐡 𝐈 𝐭𝐡𝐨𝐮𝐠𝐡𝐭 𝐰𝐚𝐬 𝐚 𝐩𝐫𝐞𝐭𝐭𝐲 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐫𝐞𝐪𝐮𝐞𝐬𝐭 𝐟𝐨𝐫 𝐚𝐧 𝐨𝐥𝐝 𝐜𝐚𝐫. I have been told after a wait of 15 days that it may just not be possible! I have also been told the part has been discontinued and my chances of replacement are virtually nil! My Swift VDI BS III (Diesel) is an August 2008 model with a validity that extends to 3 more years! Am I really supposed to believe that the spares of a model just 17 years recent aren't available anymore? And this from a company whose cars are recommended because "𝑯𝒆𝒚, 𝒕𝒉𝒆𝒓𝒆 𝒊𝒔 𝒏𝒆𝒗𝒆𝒓 𝒂𝒏𝒚 𝒑𝒓𝒐𝒃𝒍𝒆𝒎 𝒘𝒊𝒕𝒉 𝒊𝒕𝒔 𝒔𝒑𝒂𝒓𝒆𝒔!" I understand you can come back to me citing blah... blah... rules about how long the spares should be made available. But think about it! 𝑻𝒐 𝒅𝒊𝒔𝒄𝒐𝒏𝒕𝒊𝒏𝒖𝒆 𝒎𝒂𝒌𝒊𝒏𝒈 𝒕𝒉𝒆 𝑺𝑯𝑰𝑭𝑻 𝑳𝑶𝑪𝑲 𝑴𝒆𝒄𝒉𝒂𝒏𝒊𝒔𝒎 𝒎𝒆𝒂𝒏𝒔 𝒚𝒐𝒖 𝒂𝒓𝒆 𝒄𝒐𝒎𝒑𝒆𝒍𝒍𝒊𝒏𝒈 𝒚𝒐𝒖𝒓 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓𝒔 𝒕𝒐 𝒈𝒊𝒗𝒆 𝒖𝒑 𝒐𝒏 𝒕𝒉𝒆𝒊𝒓 𝒄𝒂𝒓𝒔 𝒆𝒗𝒆𝒏 𝒘𝒉𝒆𝒏 𝒕𝒉𝒆𝒚 𝒂𝒓𝒆 𝒊𝒏 𝒑𝒆𝒓𝒇𝒆𝒄𝒕𝒍𝒚 𝒇𝒊𝒏𝒆 𝒅𝒓𝒊𝒗𝒊𝒏𝒈 𝒄𝒐𝒏𝒅𝒊𝒕𝒊𝒐𝒏 𝒘𝒊𝒕𝒉 𝒂𝒍𝒍 𝒑𝒂𝒑𝒆𝒓𝒔 𝒊𝒏 𝒑𝒍𝒂𝒄𝒆! Why would you do that? Can I expect someone responsible in your organisation to reach out and resolve this situation? For it does seem patently unfair and absurd. Since I don't have much of a presence on this medium, I am compelled to enlist the support of my friends and influencers to amplify this. @_amitbehere @dhruv_rathee @SloganMurugan @MurzbanFShroff @scroll_in @timesofindia @saliltripathi @Aakar__Patel @Sun_e_strokes @nauzerbTOI @ranjona @sardesairajdeep @vibione @suchetadalal @VishalDadlani @urvish2020 @free_thinker

AlwaysChekhov's tweet photo. @Maruti_Corp @raghavip @Suzuki_Global @NexaExperience

Call it a query or a complaint, this should be ideally addressed to a senior executive, or failing that, the CMD or some responsible director within the company, but since nobody seems to be present on this medium, I am compelled to tag the few handles that have been made accessible for harried customers like yours truly.

While I do like my new Baleno, I still have retained the old Swift which I absolutely adore, which is in the 17th year now, and has cleared the green passing.

My request was pretty simple.

I approached @NexaExperience here in Thane to get the lockshift mechanism changed, since a couple of years ago the key broke in the door handle and ever since I have only had one key and the constant paranoia playing on my mind about a repeat of that harrowing situation.

𝐀𝐥𝐥 𝐈 𝐰𝐚𝐧𝐭 𝐢𝐬 𝐚 𝐧𝐞𝐰 𝐥𝐨𝐜𝐤 𝐰𝐢𝐭𝐡 𝐭𝐰𝐨 𝐤𝐞𝐲𝐬, 𝐰𝐡𝐢𝐜𝐡 𝐈 𝐭𝐡𝐨𝐮𝐠𝐡𝐭 𝐰𝐚𝐬 𝐚 𝐩𝐫𝐞𝐭𝐭𝐲 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐫𝐞𝐪𝐮𝐞𝐬𝐭 𝐟𝐨𝐫 𝐚𝐧 𝐨𝐥𝐝 𝐜𝐚𝐫. I have been told after a wait of 15 days that it may just not be possible! I have also been told the part has been discontinued and my chances of replacement are virtually nil!

My Swift VDI BS III (Diesel) is an August 2008 model with a validity that extends to 3 more years! Am I really supposed to believe that the spares of a model just 17 years recent aren't available anymore? And this from a company whose cars are recommended because "𝑯𝒆𝒚, 𝒕𝒉𝒆𝒓𝒆 𝒊𝒔 𝒏𝒆𝒗𝒆𝒓 𝒂𝒏𝒚 𝒑𝒓𝒐𝒃𝒍𝒆𝒎 𝒘𝒊𝒕𝒉 𝒊𝒕𝒔 𝒔𝒑𝒂𝒓𝒆𝒔!"

I understand you can come back to me citing blah... blah... rules about how long the spares should be made available.

But think about it! 𝑻𝒐 𝒅𝒊𝒔𝒄𝒐𝒏𝒕𝒊𝒏𝒖𝒆 𝒎𝒂𝒌𝒊𝒏𝒈 𝒕𝒉𝒆 𝑺𝑯𝑰𝑭𝑻 𝑳𝑶𝑪𝑲 𝑴𝒆𝒄𝒉𝒂𝒏𝒊𝒔𝒎 𝒎𝒆𝒂𝒏𝒔 𝒚𝒐𝒖 𝒂𝒓𝒆 𝒄𝒐𝒎𝒑𝒆𝒍𝒍𝒊𝒏𝒈 𝒚𝒐𝒖𝒓 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓𝒔 𝒕𝒐 𝒈𝒊𝒗𝒆 𝒖𝒑 𝒐𝒏 𝒕𝒉𝒆𝒊𝒓 𝒄𝒂𝒓𝒔 𝒆𝒗𝒆𝒏 𝒘𝒉𝒆𝒏 𝒕𝒉𝒆𝒚 𝒂𝒓𝒆 𝒊𝒏 𝒑𝒆𝒓𝒇𝒆𝒄𝒕𝒍𝒚 𝒇𝒊𝒏𝒆 𝒅𝒓𝒊𝒗𝒊𝒏𝒈 𝒄𝒐𝒏𝒅𝒊𝒕𝒊𝒐𝒏 𝒘𝒊𝒕𝒉 𝒂𝒍𝒍 𝒑𝒂𝒑𝒆𝒓𝒔 𝒊𝒏 𝒑𝒍𝒂𝒄𝒆!

Why would you do that?

Can I expect someone responsible in your organisation to reach out and resolve this situation? For it does seem patently unfair and absurd.

Since I don't have much of a presence on this medium, I am compelled to enlist the support of my friends and influencers to amplify this.
@_amitbehere @dhruv_rathee @SloganMurugan @MurzbanFShroff @scroll_in @timesofindia @saliltripathi @Aakar__Patel @Sun_e_strokes @nauzerbTOI @ranjona @sardesairajdeep @vibione @suchetadalal @VishalDadlani @urvish2020 @free_thinker

952

Asianet Suvarna News

@AsianetNewsSN

almost 2 years ago

ಧಾರವಾಡ: ಸೇವಾ ನ್ಯೂನ್ಯತೆ ಎಸಗಿದ ಗದಗಿನ ಬನಶ್ರೀ ಚಿಟ್ಸ್‌ಗೆ ₹10 ಲಕ್ಷ ದಂಡ ವಿಧಿಸಿದ ಗ್ರಾಹಕ ಆಯೋಗ #Dharwad ##Consumercourt #banashreechits #servicedeficiency #KannadaNews https://t.co/n18037Wwd1

225

Murzban F. Shroff @MurzbanFShroff

over 2 years ago

@AlwaysChekhov @vibione @_amitbehere @saliltripathi @vijnad @farabruiser @fnp_ind @the_hindu @htTweets @indiane Shocked and disappointed to hear of this apathetic treatment. Placing this company on my banned list. #CustomerExperience #ServiceDeficiency

Asianet Suvarna News

@AsianetNewsSN

about 3 years ago

ಮಾತು ತಪ್ಪಿದ ಗೋಲ್ಡನ್‌ ಹೋಮ್ಸ್‌ ಬಿಲ್ಡರ್‌ಗೆ ಕ್ರಯ ಪತ್ರ ಬರೆದು ಕೊಡಲು ಆಯೋಗದ ಆದೇಶ #Dharwad #servicedeficiency #consumercommissioncourt #judgment #kannadanews #today https://t.co/mO34aMIWd1

434

yuvraj singh @YuvrajJointra

about 3 years ago

@IRCTCofficial kindly help us i am travelling in train no 16312 General compartment 20 from Thivm to Jodhpur Jn i have book ticket By UTS paperless in my mobile phone . Now mobile battery is drained But charging port is not working in all Genral compartment .#servicedeficiency

245

Murzban F. Shroff @MurzbanFShroff

almost 9 years ago

@UberINSupport @Uber Sadly no action yet from Uber India on shoddy driver experience of senior citizen #ServiceDeficiency @UberSupport1 @Uber_India

Murzban F. Shroff @MurzbanFShroff

almost 9 years ago

Horrible experience with @Uber in Mumbai. Great inconvenience to senior citizen. @Uber_Support #ServiceDeficiency

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