Top Tweets for #SimplifyingCS
Thank you for taking the time to write us a review, Beth. ๐๐ผ
We are always here to help you and your team. ๐ค
#Onboarding #CustomerSuccess #SimplifyingCS #CustomerSuccessSherpas #CSOps #GrowthMindset #GrowthMolecules #Retention #CombatChurn #CX #CS #NRR
๐โโ๏ธ Meet Melissa Crystal! Sheโs our Technical Advisor who renders her knowledge and skills to technicians in systems development.
*๏ธโฃ Connect with Melissa here: https://t.co/ytwOFbBxKd
#Onboarding #CustomerSuccess #SimplifyingCS #CustomerSuccessSherpas #CSOps
๐ฌ According to a customer service study by Oracle, the biggest reason why customers leave is bad customer service, which starts at implementation!
#Onboarding #CustomerSuccess #SimplifyingCS #CustomerSuccessSherpas #CSOps #GrowthMindset
๐ "The Center for Creative Leadership describes "coaching culture" as a culture that applies a coaching mindset to the entire organization."
Read more here: ๐
https://t.co/vL1lwVC4G7
#Onboarding #CustomerSuccess #SimplifyingCS #CustomerSuccessSherpas #CSOps #GrowthMindset
Learn how to identify four #CustomerSuccess revenue expansion opportunities. Download Net Retention + Expansion: Your Customer Success Revenue Partners. A must read for anyone #SimplifyingCS. https://t.co/6ROThgvObC
๐ฌ "Emilia was extremely knowledgeable, professional, and driven!"
Working with your team was a great experience! Thanks for the review, Margarita. โญ๏ธ
#Onboarding #CustomerSuccess #SimplifyingCS #CustomerSuccessSherpas #CSOps #GrowthMindset #GrowthMolecules #Retention
๐คฉ Starting her career in Silicon Valley, Emilia has developed a passion for technology, enabling women in tech, and building scalable customer success programs.
Check out her story here! ๐
https://t.co/BouZ9LXobj
#Onboarding #CustomerSuccess #SimplifyingCS
๐ฅ Customer success professionals help you identify what your customers need from you most.
Are you ready to invest in your customer success? ๐
#Onboarding #CustomerSuccess #SimplifyingCS #CustomerSuccessSherpas #CSOps #GrowthMindset #GrowthMolecules #Retention
๐ธ A study done by The Temkin Group found that companies that earn $1 billion annually can expect to earn, on average, an additional $700 million within 3 years of investing in customer experience.
Source: SuperOffice
#Onboarding #CustomerSuccess #SimplifyingCS #CSOps
๐ข[WEBINAR] Itโs not too late to register for our last CS Makeover Show where will discuss how to successfully rollout Customer360 programs with @emiliadanzica and Himanshu Koshe. Link to register here https://t.co/Lfm1pgl96e #CustomerSuccess #simplifyingCS
![GrowthMolecules's tweet photo. ๐ข[WEBINAR] Itโs not too late to register for our last CS Makeover Show where will discuss how to successfully rollout Customer360 programs with @emiliadanzica and Himanshu Koshe. Link to register here https://t.co/Lfm1pgl96e #CustomerSuccess #simplifyingCS https://t.co/jXa3Cf6IKs](https://pbs.twimg.com/media/FCJuxIKWEAUqdhE.jpg)
#InTheNews
๐ฌ "Imagine you're asked to give a presentation on a topic you've never taught before, and you have two days to prepare. What immediately comes to mind?"
Keep reading!
https://t.co/9Gu6Q4WRxh
#Onboarding #CustomerSuccess #SimplifyingCS #CustomerSuccessSherpas
This week on the CS Makeover Show with @emiliadanzica, @bohappa, and Colin Dawson they will discuss what happens after a successful 360 launch. Join us, Sept 16th, 10 AM PT Register now! https://t.co/L6pcKzUnE9
#CustomerSuccess #CSOps #simplifyingCS #Growth
๐ Research from McKinsey shows that 70% of the customer's journey is based on how the customer feels they are being treated.
How is yours? Share with us in the comments below. ๐
#Onboarding #CustomerSuccess #SimplifyingCS #CustomerSuccessSherpas #CSOps #GrowthMindset
What should CS Ops Own?
Our own, @bohappa contributed, to this thoughtful piece along with several other leaders - worth a read. about 'CS Ops is the 2.0 Leaderโs Secret Weapon'.
#CustomerSuccess #simplifyingCS #CSOps #leadership #SaaS
https://t.co/1AeZfU6G7A
5 CUSTOMER SUCCESS TRENDS IN A POST(ISH)-PANDEMIC WORLD https://t.co/VRu19zlrJH
#CustomerSuccess #SaaS #simplifyingCS #Scale
Thank you, @EmbarcCollectiv for inviting our team to lead an interactive workshop with your founders.
Making the Customer Experience the center of your company mission instead of afterthought will help you lead the renewal on day 1.
#SimplifyingCS #CustomerSuccess
What is Time to Value? Find out with @SherrodPatching, Customer Success Leader, @gitlab
๐https://t.co/X5oIRLL0qf
#CustomerSuccess #ttv #SimplifyingCS
Have you signed up for the CS Makeover Show? We're inviting guests from companies who have gone through a transformation to simplify Customer Success & to enable their teams. Join us! https://t.co/JiJvujb3gS
#SimplifyingCS #customersuccess #enablement #CS #CSM #leadership #CSOps
"We measure retention, not churn. We measure customer success through a positive lens, the glass half-full." - @Sabina_Pons, VP of CS and Support.
#MondayMotivation #CustomerSuccess #SimplifyingCS
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