Top Tweets for #SpectrumFail
Hey @Ask_Spectrum, how long to fix an outage that's been going on since 7am today?
Going on 9 hours without internet and losing a day of work because of working from home.
I better get some serious compensation for this shit.
#SpectrumFAIL
@radiohouston @ReelzChannel @Ask_Spectrum @OfficialOPLive Oh no! I think you can do a free trial of @peacock so you can watch through this weekend. Hopefully it gets fixed ASAP.
#OPLive #SpectrumFail
Hey @Ask_Spectrum, I just experienced a disappointing lack of #CustomerService. I got charged for a service I didn't use post my moving date & despite returning equipment promptly. I was met with robotic responses & a refusal to prorate or refund. We expect better. #SpectrumFail
@GetSpectrum @GetSpectrum Internet is out of service again, today in Los Angeles, California 90029. #SpectrumFail needs to credit every affected customers’ internet bill - for the outage. “Spectrum Service Alert: There is a service outage.“
+2hrs seriously @AskSpectrum trust I'm counting and will be hounding for a credit. As should you @RobGeorge @DCMallery @Big_Donut1776 @eduardocafo @LazyTcrochet #SpectrumFAIL
This is some next level technical cock up @Ask_Spectrum stuck on channel, can't access DVR recordings, bollocks about setting up my remote taking over. How long before fixed? #SpectrumFAIL
@GetSpectrum @GetSpectrum Internet is out of service again - 4x in two days, #SpectrumFail needs to credit every affected customers’ internet bill - for the outage.
@GetSpectrum @GetSpectrum Internet is out of service again - 2x in two-days, #SpectrumFail needs to credit every affected customers’ internet bill - for the outage. #SpectrumSucks
I really have to ask: @GetSpectrum @Ask_Spectrum - this you? I’d love to talk to someone again so a brand new customer doesn’t have to go through this again. Honestly - how do we make sure this doesn’t happen again?!? #Spectrum #CustomerService #SpectrumFail
@Ask_Spectrum Cable outage in LA County over 40 min. Tried calling CS & got hung up on multiple times. No option for callback before 8:00 am! 😡😡😡 #spectrumoutage #spectrumfail
@GetSpectrum @Ask_Spectrum 87 minutes on a service call that should have taken 5 — and get DISCONNECTED on an agent HANDOFF — WTF?? #Spectrumfail
@GetSpectrum @Ask_Spectrum Outage in 10009 and other zips in NYC. Really? On inauguration day? #SPECTRUM #spectrumoutage #SpectrumFail
@CFBcampustour @kimsumida @PayPal @HIsportsfans You’re so kind, @CFBcampustour! Congrats, @kimsumida! #GoWarriors #uhfb #spectrumfail
@GetSpectrum With COVID-19 forcing so many of us to work from home, there is #NoExcuse to implement planned service outages for system upgrades without prior notification. My email and home address are not for you to just send advertisements for services you're selling.
#SpectrumFail
@Ask_Spectrum be like: all day outage. Spectrum support on-hold message: "our network is built to keep you connected when it matters most" #spectrumdown #spectrumfail
So #Ask_Spectrum couldn't postpone rate increases? It's ok to add to people's stress during #CoronavirusPandemic? People have to call cust svc to try to argue with a rep who might not be lucky enough to work from home?
Another #SpectrumFAIL https://t.co/MICDSdIiuT via @FLTimes
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