Top Tweets for #TechComm
Your AI support bot has a 78% deflection rate. Great.
But how many problems did it actually solve?
A conversation ending ≠ a problem solved.
Here’s how to measure what really matters → https://t.co/2ubT0OyPvP
#TechnicalWriting #AI #TechComm #AIdocs #documentationsystem
A Standard-plan user asks your AI assistant about SSO. It answers from the Enterprise docs. The text matched, the plan didn’t.
Embeddings capture what the text means, not who it’s for.
Metadata fills that gap → https://t.co/y2cvMmHV1W
#TechnicalWriting #RAG #TechComm #AIdocs
Your support address changes. It lives in 4 manuals and 2 languages. One copy gets missed, and a user calls the wrong number.
How to publish several manuals from one source→ https://t.co/3bToaIhAro
#TechnicalWriting #SingleSourcing #TechComm #Documentation
Second product, same argument: one docs site or separate ones? Both setups fail the same way. The real question is what must stay separate for readers and what must stay shared for the team.
Read the article → https://t.co/ZD5KnFP9Wo
#TechComm #Documentation
Who Are You Actually Writing For?
Explaining "what is a subnet" to a CCIE engineer loses them in one line. Skipping VPC basics loses a junior. This article covers how to profile readers you'll never meet.
Read → https://t.co/fOU96ufz0H
#TechnicalWriting #TechComm #Documentation
Your changelog and your release notes should never read the same. One's for developers. One's for users. Most teams write both the same way — which is why nobody reads either.
Read more → https://t.co/0BpKy3vjWx
#TechnicalWriting #ReleaseNotes #DevOps #TechComm #CICD
🚀 WebWorks 2026 goes LIVE.
AI Assistant. AutoMap 2026. Team Publishing.
Questions instead of searching.
Choose your live session:
🇩🇪 18 Aug | 15:30 CEST
Register German webinar
🌍 21 Aug | 11:00 CEST | English
Register English webinar
#WebWorks2026 #TechComm #AI
Online Help is changing.
#WebWorks 2026: Ask instead of search. Faster answers. Less support effort.
Plus: AutoMap 2026 with Team Publishing – live!
📅 Aug 18 | 3:30 PM CEST
Join the free webinar (currently in german): https://t.co/LJxhKIFcAC
@webworks_com #TechComm #SQUIDDS
Two sentences that explain this better than any doc redesign meeting:
Text tells users what to do. Video shows how it actually looks in the UI.
Full breakdown of when to use each format → https://t.co/tfCcXOniV6
#TechnicalWriting #TechComm #Documentationtips
AI agents are only as useful as the data they can reach.
MCP changes that — one server, any compatible client.
We built a working MCP server in Python in under 30 lines.
Step-by-step guide 👉 https://t.co/0yZtNOWbuX
#mcpserver #python #TechComm
🚀 Join us at the next Nepal Cloud Meetup!
🎤 #Azure Operations with Pradeep Kandel (Microsoft MVP),🎤 #PowerPlatform with Sudeep Neupane (Omnicom Group),🎤 #AISecurity with Aditya Sapkota (MCT).
🤝 Lets learn together as a community. #NepalCloudPro #Purview #AI #TechComm☁️💙
DITA promises structure. CCMS promises scale. But most tech writing teams just need their docs to stop being a mess — and neither requires XML.
When does structured authoring actually pay off (and when it doesn't)?
Read https://t.co/ck3aknijXy
#TechnicalWriting #TechComm #dita
Technical + scientific writing rewritten for clarity. Clean structure, precise language, zero ambiguity.
#TechnicalWriting #ScientificWriting #TechComm #ClarityMatters
https://t.co/8q0apdEjp5
Regex = superpower for technical writers.
Search, replace, extract, automate — in seconds instead of hours.
Full guide👉 https://t.co/137NwiEXBq
#TechnicalWriting #TechComm #Documentation #regularexpressions #regex
Google Docs works well for small docs.
But at scale — reuse, versioning, and publishing become painful.
Read 🤓 https://t.co/PFpqqGBaO8
#TechnicalWriting #TechComm #Documentation #AI #ClickHelp #GoogleDocs #KnowledgeManagement #SingleSourcing
Our April 2026 update is out 🚀
Claude and Cursor can now read and write your ClickHelp docs directly.
Plus API v2, Markdown export, language switcher, and more.
Read the details → https://t.co/uLHVzW0rw1
#update #clickhelp #ai #mcp #techcomm #technicalwriting
Creating software tutorials? Make them clear, structured, and actually useful 👇
✔️ Step-by-step approach
✔️ Visuals & interactivity
✔️ Beginner-friendly logic
Learn how to build tutorials users love: https://t.co/n9UX2btTwS
#techcomm #TechWriting #SaaS #Documentation #UX
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