Top Tweets for #TechSummit21
Happy to share this opportunity. Online summit for ecommerce software developers..Going to be part of an event in Ecommerce. #techsummit21 Thank you @EdNedin @GeekleOfficial .Sponsored by @shopware @IKEA @bitrise @Ninetailed_fox @eCommerceNews @Media7

Did you miss our latest newsletter? Catch up on the passage of the #VOCAFix, relive the moments you missed during #TechSummit21, check out a new "Teens and Tech" resource from our Safety Net team, and more: https://t.co/Rh0o0pEjaq
That's a wrap on #TechSummit21! Thank you to our sponsors and to everyone who joined us this week to listen, learn, and share how we can show up for survivors in all the ways they need and deserve. ๐งก๐ Be sure to check out our Safety Net team's work at https://t.co/AaASdClvfD.

Alicia Aiken (Confidentiality Institute) shares questions to ask when using new tech:
โ Does this support survivor or agency needs?
โ What staff resources are required?
โ How does it impact survivor & staff privacy?
โ How does it fit with our mission & values?
#TechSummit21
What's the difference between privacy and confidentiality? NNEDV's Corbin Streett tells us:
๐ Privacy = a survivor's right to choose if, how, & where their personal info is shared
๐ต Confidentiality = protecting a survivor's right to decide who knows their info
#TechSummit21
"It's vital for tech companies to hear from survivors and advocates." - @CindySouthworth (@Facebook Head of Women's Safety) on the importance of technology companies using a survivor-centered approach at every stage of product development
#TechSummit21
What an absolute privilege to be on a panel just now at @nnedv #TechSummit21, talking about thoughtful tech design. I am so inspirefd and energised by the other panellists. Special shout out to @Global_Blessing for her work on engaging with the trans community.
"It's vital for tech companies to hear from survivors and advocates." - @CindySouthworth (@Facebook Head of Women's Safety) on the importance of technology companies using a survivor-centered approach at every stage of product development
#TechSummit21
"Tech companies need to use trauma-informed design in their products." @AlejandroRoundy (@NortonLifeLock) tells us that this can include:
โ
Minimizing the use of technical jargon
โ
Not judging or labeling someone's situation
โ
Educating yourself and your team
#TechSummit21
.@SarahBurneJames (@IBM Global Sales Client Technical Leader) shares more about IBM's Five Technology Design Principles to Combat Domestic Abuse during #TechSummit21. Check them all out here: https://t.co/uiOjiwQ8gg
"The tech industry needs to promote diversity, from your product team to your user base. If you've never considered the issues facing different communities, like the trans community, how can you understand what might make them unsafe?" - @sarahburnejames (@IBM)
#TechSummit21
"In a world where domestic violence exists, a lot of technology design decisions are about balancing risks. Features meant to protect users are often weaponized by abusers, and it's a privilege for those who never have to consider it." - @sarahburnejames (@IBM)
#TechSummit21
"It's so important that people feel empowered to use technology, rather than being told not to use it because a tech company didn't think through the types of harms their product could cause." - Tara Hairston, @kaspersky Head of Government Relations, North America
#TechSummit21
"When you look at traditional cybersecurity, you're focused on third-party threats to someone. But with interpersonal abuse, you have to understand that the threatening person is known to the victim, and this harm is often downplayed." - Tara Hairston (@kaspersky)
#TechSummit21
"Unfortunately, tech products often aren't designed with the goal of ensuring that they won't be misused for intimate partner tracking and harassment. It's critical that designers become more aware of this type of threat model." - @AlejandroRoundy (@NortonLifeLock)
#TechSummit21
"Current anti-abuse strategies don't always fully account for the dynamics of intimate partner abuse and the serious impact that technology abuse can have on survivors." - Erica Olsen, NNEDV Director of Safety Net
#TechSummit21
It's the last day of #TechSummit21! Coming up:
๐ฑ The Importance of Thoughtful Tech Design (w/ @kaspersky @nortonlifelock @facebook @IBM & Match Group)
๐ฑ Hot Topics in Technology, Confidentiality, & Privacy (w/ Confidentiality Institute's Alicia Aiken & NNEDV's Corbin Streett)

"We live in a society where racism and implicit bias are woven into our fabric. Whether we mean to or not, aspects of implicit bias might come into our advocacy with survivors." - Toby Shulruff, NNEDV Senior Technology Safety Specialist
#TechSummit21
What kinds of tech challenges have domestic violence programs reported during the pandemic?
1โฃ Privacy and confidentiality
2โฃ Survivors' lack of access to tech
3โฃ Programs' lack of tech access and capacity
4โฃ Programs' lack of funding
5โฃ Training for staff
#TechSummit21
Tips for advocates supporting survivors with varying tech needs, from NNEDV's Toby Shulruff:
โ
Simplify access
โ
Offer multiple platforms
โ
Create how-to guides and trainings
โ
Use translation and transcription
โ
Tailor tech according to each survivor's needs
#TechSummit21
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