Top Tweets for #TimeToResolution

over 3 years ago

Say goodbye to long resolution times! Help your team speed up time to resolution #timetoresolution #efficiency #inboxmanagement

emailgistics's tweet photo. Say goodbye to long resolution times! Help your team speed up time to resolution #timetoresolution #efficiency #inboxmanagement https://t.co/hH4MloBuwH

Greg Sanker @gtsanker

almost 5 years ago

The reason I’m not a big fan of #FirstCallResolution and fixation on reducing #TimeToResolution is because if you’re driving #ContinualImprovement, you’re working against yourself. #MeasureWhatMatters #ITSM #IncidentManagement #CSI

Greg Sanker @gtsanker

about 5 years ago

It’s not wrong to make #CostReduction a key IT goal and measure it. What is wrong is failing to recognize the impact that focus has on other factors - like #UpTime, #Availability, #MeantimeBetweenFailure #TimeToResolution, not to mention #CustomerExperience and #BusinessValue

Arjon Cohen @ArjonCohen

almost 6 years ago

#Majorincidents come from unexpected places. A Centurylink outage affected its own operations and also those of other ISPs. Are you set up to quickly onboard the right team, make sure they are aligned on what has to be done for quick #timetoresolution? https://t.co/pA2Y7XzJcR

Top Tweets for #TimeToResolution

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