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AX: Design saved the day back in 2010. But this next wave of Agentic Experiences (AX) https://t.co/anU1Q1UbMv will prove to be quite different compared to what gets practiced today. Why do I care? When I was younger, I had the opportunity to meet Clayton Christensen through the now long gone Tribeca Film Festival Disruptor Awards program. I was a big fan of Christensen’s work “The Innovator’s Dilemma,” especially because I was of the age that could remember a company called Kodak that missed the shift to digital photography from pure chemistry. At the time, it felt unimaginable that film negatives would go away. Disruption is an uncomfortable thing to experience. It generally feels desirable to wish the ongoing change to just disappear. Unfortunately that’s not a good strategy to bet on if you aren’t correct. But if you understand how we got here, and you know how to speak machine, then I believe you will have the tools with which to take action. In that spirit, I’m doing a slow-mo version of the report in good ole-fashioned chunks. —JM — Slow motion #DesignInTech: https://t.co/anU1Q1UbMv 50-minute video format: https://t.co/0Y1PdIFenb