Top Tweets for #enablethefuture
Matt Scholes, Global Client Solutions Director, FinTech and BFSI at TDCX, makes the case that the next phase of FinTech growth will be won by treating Customer Lifetime Value (CLV) as an operating discipline: https://t.co/nFwWxrgNpI
#CX #AI #FinTech #EnableTheFuture
TDCX will be at Weights and Models on June 11, hosted by our partner, Chemin AI, for a morning of movement, coffee, and open conversations with industry experts and SuperAI Singapore attendees.
We’d love to see you there! Register here: https://t.co/QlKRzhH4C1
#EnableTheFuture
TDCX has been named one of the world’s Top 50 global outsourcing firms in the 2026 OA500 Index by @outsourceaccel for the fourth consecutive year! 🏆🥳
Read the full announcement here: https://t.co/s5nNKmadCT
#TDCX #OA500 #CX #Outsourcing #EnableTheFuture
A global e-commerce leader cut agent ramp time from six months to three with TDCX’s AI-Powered Roleplay Simulator, driving 50% lower early attrition and a 20% CSAT boost.
Download the case study: https://t.co/6tXxrENXAA
#CX #AI #Outsourcing #EnableTheFuture
The skills that power great CX can also help protect coral reefs! 🌊💙
TDCX partnered with Citizens of the Reef, launching with an "Hour of Power." #TDheroes analyzed thousands of images to generate critical marine data. 🪸🌍
#TDCX #CSR #BeGreener #EnableTheFuture
Through the TDCX Foundation's partnership with Teach for the Philippines (TFP), we invest in education at every level.
See how TDCX invests in the communities we operate in: https://t.co/oossqb0TZm
#TDCX #BeKinder #CSR #EnableTheFuture
Read the full blog by Sophie Chelmick, TDCX EVP – EMEA, to see how TDCX approaches CX for connected IoT ecosystems: https://t.co/20Os9OdSfN
#CX #AI #Outsourcing #EnableTheFuture
Every repeat call drops CSAT by 15%. The cause? Unprepared agents. 📉
AI simulation puts new hires through high-stakes scenarios before real interactions. Faster readiness. Better CX.
Martin Shaw, TDCX AI Senior Director, explains how: https://t.co/k1vQRgyfIN
#EnableTheFuture
153 reasons our standards keep rising. 🌟
At the Q4 & Annual 2025 Stellar Performance Awards, TDCX Philippines recognized 153 awardees with flowers from the Bloom Bar, live portrait sessions, and a night built around the people behind our results.
#BeHappier #EnableTheFuture
Agentic AI is transforming customer service and raising the bar on accountability. ⚖️
As autonomy grows, so does the “Trust Gap.” Explore how an AI + humans model bridges that gap and drives CX excellence: https://t.co/P8sUZbqsVE
#CX #AI #Outsourcing #EnableTheFuture
Remote patient monitoring scales fast. Support must keep up.
See how TDCX orchestrated operations for a leading EU HealthTech provider:
✅ 4.9/5 CSAT
✅ 97% agent availability
✅ 97% faster response
Read more: https://t.co/DScGNoj5RY
#CX #HealthTech #EnableTheFuture
In his blog, Byron Fernandez, Group CIO and EVP of TDCX, explains how your company can turn AI into a strategic advantage while maintaining full control of its outcomes: https://t.co/RCoeTz1ptN
#CX #AI #Outsourcing #EnableTheFuture
Agentic systems excite, but building them on models that assume human control magnifies risk. CX leaders must orchestrate people, AI, and workflows to succeed.
Download TDCX’s white paper for our strategic framework to win the CX race: https://t.co/sk5vxzTfkS
#EnableTheFuture
Scaling in the CX supercycle means orchestrating machine-speed decisions to stay ahead of evolving industry pressures.
Discover the four paradigm shifts redefining CX in our latest blog: https://t.co/lc6MgqxaSp
#CX #AI #Outsourcing #EnableTheFuture
Agent proficiency isn't a training problem. It's a data problem. 📊
TDCX used data science & CX consulting to build custom learning paths for a tech firm.
Martin Shaw, TDCX AI Senior Director, breaks down the framework: https://t.co/tk1vtsTRdl
#CX #AI #EnableTheFuture
We are honored to receive the Outstanding Community Partner Award from Social Career, recognizing our continued commitment to responsible business and community impact. 🥳🧡
Check out our journey here: https://t.co/zmqXiMbaTc
#TDCX #CSR #EnableTheFuture
Can we trust #AI with outcomes? Automation is the baseline, but what sets leading brands apart is how they deploy AI.
TDCX Group COO and EVP Angie Tay breaks down why intentional orchestration is the new mandate.
Read here: https://t.co/zEywD48ENX
#CX #EnableTheFuture
TDCX Malaysia recently partnered with Kechara Soup Kitchen Society (KSK) for the third consecutive year, rallying our people behind a company-wide grocery donation drive. 🤝
Thank you to our amazing #TDheroes who drove this initiative forward! 🙌
#TDCX #CSR #EnableTheFuture
The CIO mandate is evolving from governance to firm sovereignty.
TDCX CIO and EVP Byron Fernandez shares his guide to building a sovereign AI stack. Read it now in The Edge Malaysia: https://t.co/E0clHUNpM9
#CX #AI #Outsourcing #EnableTheFuture
Hiring teams conduct 42% more interviews, yet talent gaps persist. Work is evolving faster than roles.
In her latest blog, Carine Zeng of TDCX Talent Solutions shares how to build a workforce ready for what’s next: https://t.co/TIHiC1bVqY
#TDCX #TalentSolutions #EnableTheFuture
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