Top Tweets for #livechatfail
John Lewis might want to spend less on their Christmas Advert and a bit more on Customer Service. Parcel missing since November, and you haven't answered the phones in over 6 hours of me being on hold this week #terrible #livechatfail #answeryourphones
Technology should reduce friction, not increase it: http://t.co/VmC1LoOPtq #livechatfail
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