Top Tweets for #systemempathy

4 months ago

SYSTEM BARRIERS TO EMPATHY We've spent decades teaching clinicians to be more empathic. But what if the biggest barrier isn't the clinician—it's the system? Our research programme on #SystemEmpathy suggests that organisations can either enable or suppress empathy. Over four studies we've: 🔹 Developed the first conceptual framework 🔹 Identified practical system-level solutions 🔹 Demonstrated implementation in an NHS Emergency Department 🔹 Developed the first System Empathy Index, linking higher system empathy with better patient safety, healthier staff, and lower spending on temporary staffing and consultancy. Read more: Framework: https://t.co/1OOOG2osfZ Empirical study: https://t.co/JFqty7tZqD Implementation: https://t.co/Vx2hTnATxl Index: https://t.co/595ncHXHmU If these findings continue to hold up, the future of empathy may depend less on changing people—and more on changing the systems in which they work. Please share if you think healthcare should become easier to deliver with empathy. @uniofleicester @UHLNHS @NIHRresearch #Healthcare #PatientSafety #NHS #Leadership

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