@O2 after a 45minute phone call with 5 different 'experts' (one of which promised to call back within an hour.. days ago) and countless online conversations, my old phone number has still not been moved to my new phone. Level of service - shocking. Level of incompetence - high.
@KLM_UK Does this include a refund of the baggage charge? Seems scandalous charging for a service that was a waste of time given the time taken to deliver the case.
Would avoid using @KLM_UK at all costs unless you enjoy having your case lost for nearly 4 days out of a 5 day trip abroad. Atleast they returned the luggage fees.. oh wait.. #jokers#ruinedholiday