@AirIndiaX@AirIndiaX I was just told by @airindia that because the charge was done by you guys only you can take care of it. Can you please assist? I have already provided the receipt number and shared the image of the receipt. @AirIndiaX
@AirIndiaX@AirIndiaX@airindia I have DMed them. The charge was through air India express at the Surat, Gujarat counter. Are you not able to process the refund as it was through you guys? I have provided receipt number too.