Hazel Brewer

Coach, Trainer, fundraiser. Volunteer. Passionate about music ideally live & loud!

[Hazel Brewer @hazelbrewer79]

@RointeUK I have moved into a house with an older version of the Rointe electric towel rail series T. Where can l find a manual to set the timer!? I can find anything online! Thanks.

[Hazel Brewer @hazelbrewer79]

@beautypie I have an urgent request about an order I just placed! I can’t seem to reach anyone?

[Hazel Brewer @hazelbrewer79]

@AldiUK there are items missing from my click and collect order, what do I do to get a refund? Thanks!

[Hazel Brewer @hazelbrewer79]

@Hermesparcels I paid for next day delivery. You picked up the parcel from me Monday yet today it’s still in the warehouse rather then being delivered & I can’t get a response for anyone?

[Hazel Brewer @hazelbrewer79]

@olliepearce95 @edfenergy Nothing been on hold all day - nothing and getting dark now - no heat! Not sure what to do @edfenergy don’t seem to want to respond on anything.

[Hazel Brewer @hazelbrewer79]

@edfenergy urgent. You cut off our electric at 11am this morning, with no reason, you made a mistake. You said would be on by 11.30 at 15.44 I have nothing. My 69 year old mother is freezing & we have no lights. We have been on hold for 2.5 hours to speak to someone!

[Hazel Brewer @hazelbrewer79]

@edfenergy I need an urgent answer to our message in your inbox. Do you have anyone working?

[Hazel Brewer @hazelbrewer79]

@SHGroupUK @SHGcustomers I have sent a DM will be impressed if I get a reply. Nothing else seems to be working!

[Hazel Brewer @hazelbrewer79]

@SHGroupUK I have left 3 x vmx & sent 2 emails. Solicitor has sent 3 letters. How do I speak to someone in customer service please? #query #urgent #customerfirst

[Hazel Brewer @hazelbrewer79]

@musicMagpie Nothing specific in why rejected. Very vague. You have sent the phone to the wrong address, you were sent the right address within minutes as advised on your website. But because your CS team did not pick up for 7 hours you missed it. The phone is now signed for & lost.

[Hazel Brewer @hazelbrewer79]

@musicMagpie awful customer service. Reduced offer price on phone by £140 no reason given. Then reject offer, send address within 5 mins. No response for 2 days. Where is my phone, where is my money? Where is your team, I will be seeking further advise! #badservice

[Hazel Brewer @hazelbrewer79]

@musicMagpie Utterly disgusting service. Your flippancy over losing a £220 phone is outrageous. I shall be complaining.

[Hazel Brewer @hazelbrewer79]

@musicMagpie Impressed to get a reply. Order number 6484543.

[Hazel Brewer @hazelbrewer79]

@Ocado I have sent you the details!

[Hazel Brewer @hazelbrewer79]

@Ocado I got my shopping. Then I got my receipt, and l have been charged for items I never received... what do I do to get a refund please!!

[grant👨🏻‍🦱 @urdadssidepiece]

Gloria Gaynor washing her hands to I Will Survive is the hand washing video I didn’t know I needed

[Hazel Brewer @hazelbrewer79]

@CoppaFeelPeople Thanks! Looking forward to it x

[Hazel Brewer @hazelbrewer79]

@CoppaFeelPeople any news on when we can expect set times for tomorrow?

[Hazel Brewer @hazelbrewer79]

@GaryEliteBistro @BerylCherylSqrl just found your perfect man, speaks the lingo! 😂

[Hazel Brewer @hazelbrewer79]

@OfficialRandL Disgusting water queues - 30 mins to fill up your water bottle or pay £2.50 - on a weekend as hot as this one. Disgusting @OfficialRandL