Home Depot Customer Care

Here to help you get more done. The @HomeDepot's Customer Care Team, responding 8-5 EST, Monday-Friday.

[Home Depot Customer Care @HDCares]

@CuretJoe Hi Joe, thanks for reaching out. It looks like you need assistance, and we’re here to help. Please send us a DM with your order number, email, phone number, and a brief description of the situation, so we can take a closer look. -Dainna https://t.co/VjeF8C2FLW

[Home Depot Customer Care @HDCares]

@dixiejakob Thank you for letting us know you spoke with a manager. If there's anything we can help you with after Monday, please send us a DM with more details. -Court https://t.co/VjeF8C2FLW

[Home Depot Customer Care @HDCares]

Thank you for providing that information, Dawn. I see the order and case details you shared, and I understand you’re still waiting on the remaining patio furniture. Before I move this forward, can you confirm whether this is a Canadian order? This will help ensure it’s routed to the correct team. -Dainna

[Home Depot Customer Care @HDCares]

@atemi123 Hi Christopher, thanks for reaching out. Please send us a DM with your order number, phone number, email address, and a detailed description of the situation, so we can take a closer look and assist you further. -Dainna

[Home Depot Customer Care @HDCares]

Hi D Leone, thank you for reaching out. It looks like you’re in need of some assistance, and we’re here to help. Please send us a DM with your email address, order number, phone number, and a detailed description of the issue. Once we have that information, we can take a closer look and assist you further. -Dainna

[Home Depot Customer Care @HDCares]

@TheCandledude Hello Candledude, thank you for reaching out to The Home Depot. We understand the frustration. Please DM us your rental confirmation number, full name, email address, phone number, and store location. We will go from there. -Govind https://t.co/VjeF8C2FLW

[Home Depot Customer Care @HDCares]

@LeafsSince97 Hi, we appreciate you reaching out to us. We understand you are in need of assistance with an order you placed. Please send us a DM with the name on the order, order number, and the shipping address. We'll be more than happy to look into this for you. Thank you. -Ritaria https://t.co/VjeF8C2FLW

[Home Depot Customer Care @HDCares]

Hi Bob, we understand how upsetting it is to have your newly refinished hardwood floors damaged during appliance delivery and installation. Please DM us your order number, delivery address, email address, phone number, and photos of the damage. Once received, we'll be happy to review the matter and file a Sedgwick claim on your behalf. -Ashley

[Home Depot Customer Care @HDCares]

Hi Kendra, thank you for your message. I'm saddened to hear about the issue with your order, but since the associate you were working with wasn't able to reach the store, I will try my best to help you. Please DM me your order number, delivery address, phone number, and email address. -Ithica

[Home Depot Customer Care @HDCares]

Hi Cynthia, thank you for reaching out to us. It appears that you are in need of assistance, and we are here to help. Please send us a DM with your order number, email address and phone number. We are happy to take a closer look into this, and look forward to assisting you. -Dainna

[Home Depot Customer Care @HDCares]

@k3nnykvsh Hi Kenny, we understand how frustrating it is to wait for custom windows and still not have clear information on the order status. Please send us a PM with your email address, phone number, and delivery address, so we can review this further and help. Thanks. -Ashley

[Home Depot Customer Care @HDCares]

@nanrayrich Hi Nancy, it's a pleasure to assist you today. We value you as our customer and want to make this right. Please allow us the opportunity to get to the bottom of this. Please DM us with your full name, address, order number, receipt, and phone number. -Teresa https://t.co/VjeF8C2FLW

[Home Depot Customer Care @HDCares]

@TimCatteraPhoto Tim, we understand how frustrating this has been for you. We never want our customers to feel let down. We would be more than happy to look into your delivery order. DM us your order number, email address, and phone number. -Santeena https://t.co/VjeF8C2FLW

[Home Depot Customer Care @HDCares]

@Jbon837636 Thank you for that information. I am showing that the order was picked up on June 16, 2026. Once the item is scanned back in at the warehouse. The refund will be issued. -Karen

[Home Depot Customer Care @HDCares]

@Jbon837636 Hi Jbon, thank you for reaching out to The Home Depot. We understand the frustration. Please DM us your order number, full name, email address, phone number, and address. We will check further. -Govind https://t.co/VjeF8C2FLW

[Home Depot Customer Care @HDCares]

@etoileloulou Hi Michael, I hear you loud and clear. I would like to look into this matter for you. Can you please send me a DM with your order number, delivery address, and contact number? -Karen https://t.co/VjeF8C2FLW

[Home Depot Customer Care @HDCares]

@belicchid Hi Marcie, thanks for reaching out, we’re happy to help. Please DM us your order number, name on the order, phone number, and the email linked to your floor installation, so we can assist further. –Liza https://t.co/VjeF8C2FLW

[Home Depot Customer Care @HDCares]

@slim_wj Hello WJSlim, we take pride in the quality of the products we sell, and offering great customer service is our top priority. Please send us a DM with more details, including the order number, full name, address, and phone number associated with the order. -Stephanie https://t.co/VjeF8C2FLW