HDI New England

HDI New England Chapter

[HDI New England @HDINEC]

Congratulations to @chagn0n, @nivek71, @M_DiRuzza and the rest of the @WPI_IT team for building an incredible website for the university! Hope you enjoyed the accolades while at the @ThinkHDI conference. #teamwork #technology #webdesign

[HDI New England @HDINEC]

Hold your spot today to attend our spring event “Exploring the Value of Knowledge-Centered Support (KCS) with John Custy” on Wed, May 8, 2019 at 5:00 PM in Boston | Eventbrite https://t.co/bhSJHKJQ0I

[HDI New England @HDINEC]

Looking forward to Vanilla Ice as #keynote at this year’s #HDIConf!

[HDI Team @ThinkHDI]

A special video message from HDI Conference & Expo #keynote Robert Van Winkle (a.k.a. Vanilla Ice)! https://t.co/EjxwLZ6Yby #HDIConf

[HDI Team @ThinkHDI]

Limited Time Only (Now Until March 30):
Receive 10% Off Any of Our *Online Courses* with Promo Code MYTIME
Learn online, on demand anytime, anyplace, and at any pace.
Course Catalog: https://t.co/2LG5rjqjfn

[HDI Team @ThinkHDI]

Saturday is #SmarterDay! Grab your favorite beverage, read, and learn
"The Foundation of a Team: Trust and Respect" by @TeamsRock
https://t.co/iDO7GtfYaf

[HDI New England @HDINEC]

Great insight from one of the presenters at the upcoming conference. Last chance to take advantage of the early bird discount is by midnight today!

[HDI Team @ThinkHDI]

The only thing you have control over is making sure you do your job. @TeamsRock #teamwork #servicedesk #techsupport https://t.co/aFWUkUQVPu

[HDI Team @ThinkHDI]

Ends TODAY!
HDI 2019 Conference & Expo Early Bird pricing ends - so
Register now to get the best discount!
https://t.co/kZXja7woOe

[HDI New England @HDINEC]

Today's the day! Nominate your team member now. Go beyond the handshake! https://t.co/Qwlj7LLvHq

[HDI New England @HDINEC]

This could be your team member at the national conference sharing what it means to be recognized. Go beyond the handshake; they're worth it. https://t.co/aRRRgECOcg via @YouTube

[HDI New England @HDINEC]

Go beyond a handshake; they're worth it. Nominate today at https://t.co/U2AarOSa74

[HDI New England @HDINEC]

Improving your customer’s experience doesn’t have to mean that you need a new tool or platform. @ITSMConsultant @ThinkHDI #CX #custserv https://t.co/Phqb552GqE

[HDI New England @HDINEC]

Recognizing a team member prevents turnover as well! Nominate an AotY or DSTotY today. Learn more at https://t.co/U2AarOSa74.

[Debra L Dexter @DebraLDexter]

Love these tips to prevent a perfect employee from jumping ship. Actively listen & engage often. Implement stay (not exit) interviews. Build trust to know goals & concerns before it’s too late to identify & solve the problems. Thanks @BernardMarr! https://t.co/65BSAy3wMh

[Roy Atkinson @RoyAtkinson]

Tuesday #custserv chat:

“Is customer experience as important as price and/or product quality?”
#CX
9pm ET / 6pm PT w/
@MarshaCollier @GregOrtbach @AlHopper_ @ImMarkBernhardt

[HDI New England @HDINEC]

If you couldn’t join us last night, please join Roy and our chapter neighbors up north!

[Roy Atkinson @RoyAtkinson]

Will I see you in Manchester, NH @hdinne this evening? We’ll be talking about automation, #AI, and the shifting skills necessary in #servicedesk

https://t.co/B6159AcEWY

[HDI New England @HDINEC]

Tonight’s presentation even features sound effects!

[HDI New England @HDINEC]

“I kind of want to be a chaos monkey..” - @RoyAtkinson

[HDI New England @HDINEC]

Tonight we are honored to have @RoyAtkinson presenting about A.I. and machine learning.

[HDI New England @HDINEC]

Nope, but we will see you at Oracle in Burlington, Mass. tonight!!

[Roy Atkinson @RoyAtkinson]

Will I see you in Manchester, NH @hdinne tomorrow? We’ll be talking about automation, #AI, and the shifting skills necessary in #servicedesk

https://t.co/B6159AcEWY

[HDI New England @HDINEC]

Join Roy tonight, register at https://t.co/KvRu9VRCoi.

[Roy Atkinson @RoyAtkinson]

Hoping to see you in the #Boston area tomorrow to talk about AI, automation and consequences for the skill sets in #servicedesk @HDINEC

https://t.co/3J3cjqjYXS

[HDI New England @HDINEC]

We provide local and regional opportunities for service & support professionals to learn, network, and grow their careers through regular meetings and activities. Thanks for supporting us! #NationalNonprofitDay