Anne Carrigan

Retired- cat lover, motorbike rider, gardener, walker- all opinions my own!

[Anne Carrigan @headrecruiter]

A memoirs worth a read #recruitment

[Anne Carrigan @headrecruiter]

Grab a copy! Great funny read https://t.co/I7di6dvze0

[Anne Carrigan @headrecruiter]

@HMRCcustomers Already done that! And submitted a complaint- thanks Steve ! Not sure why you bother having a page if you can’t actually help!

[Anne Carrigan @headrecruiter]

@HMRCcustomers - 2 hours being bounced around 3 different depts - then you agent ends the call abruptly

[Anne Carrigan @headrecruiter]

@HMRCcustomers I’ll just post this openly now!

[Anne Carrigan @headrecruiter]

@HMRCcustomers And your Webchat has no available agents since 9am!

[Anne Carrigan @headrecruiter]

@HMRCcustomers The same number I called today and waiting 2 hours and 3 different agents? That’s your suggestion????

[Anne Carrigan @headrecruiter]

@HMRCcustomers So what do you suggest now??

[Anne Carrigan @headrecruiter]

@HMRCcustomers No one seems to know what has been processed or indeed if it’s even been looked at!

[Anne Carrigan @headrecruiter]

@HMRCcustomers What I want to know is what is the response?????

[Anne Carrigan @headrecruiter]

@HMRCcustomers Yes and I’ve been waiting over a month! So I’m still no further with you!

[Anne Carrigan @headrecruiter]

@HMRCcustomers Yes, but taking no pension this year

[Anne Carrigan @headrecruiter]

@HMRCcustomers I submitted a claim on line due to retiring, status says complete but no one can tell me what that means! 2 hours I’ve wasted

[Anne Carrigan @headrecruiter]

@HMRCcustomers I was trying to get an update on my Income tax claim and got bounced around 3 different teams, each one saying it was the other team and then finally, was put ‘on hold’ and the line went dead!

[Anne Carrigan @headrecruiter]

@HMRCcustomers appalling service

[Anne Carrigan @headrecruiter]

@virginmedia do you actually have any agents working?? Phone, chatbot, WhatsApp- no one available???

[Anne Carrigan @headrecruiter]

@virginmedia It’s your error -every month

[Anne Carrigan @headrecruiter]

@virginmedia shocking service from ‘customer service’

[Anne Carrigan @headrecruiter]

@virginmedia You say you will sort it but never do

[Anne Carrigan @headrecruiter]

@virginmedia Yes - every month for the last year!