Hi Jort, at this time, we have been made aware of an ongoing issue with the Headspace App not opening. Our engineers are actively working on a fix that should be available soon. In the meantime, please try uninstalling and reinstalling the Headspace App. Otherwise, we recommend accessing Headspace through our mobile website: https://t.co/RJF732vyu2. It operates similarly to the app and should provide a seamless experience. If anything else comes up, please don't hesitate to send us a DM so we can further assist you.
@robinbetor@andypuddicombe That’s wonderful to hear 🧡 Building that space between you and strong emotions can be so powerful. We’re really glad meditation has been such a positive part of your journey.
Self-care can look like bedrotting. It can also look like challenging the introvert urge and connecting with loved ones. How you balance the two is key.
Hi there, thanks for sharing your feedback. We understand that voice preference can make a big difference when it comes to relaxing or falling asleep. Headspace offers a variety of Sleepcasts and meditations with different narrators, and you can explore options that best suit what helps you unwind. We’ve also shared your feedback with our team. 🧡
@natashaloder@andypuddicombe@CHebert123 Thanks for sharing your feedback. We’re sorry to hear that your experience with the app hasn’t met your expectations. We really appreciate your honesty and will share your thoughts with our team as we continue to improve the Headspace experience.
@anothercasey Hi Casey, thanks for reaching out! We understand this situation is frustrating. We’ve already sent a reply to the email you contacted us from — please check your inbox (and spam/junk folder) for our message.
If you can’t find it, DM us your email and we’ll assist you further.
Hi there, we’re really sorry to hear about this experience — we never want anyone to feel frustrated, especially when reaching out for support. Auto-renewal reminders are always intended to help, not cause stress, so we understand your concern.
We’d really like to take a closer look at your account and see what we can do to help make this right. Could you please send us a DM with the email associated with your subscription?
@SewMuchNo Hi Stephanie, we’re sorry you’re having trouble with the daily meditations. Could you please send us a DM with your account details? Once we have that, we’ll be able to assist you directly and get this sorted as quickly as possible.