@Airtel_Presence@airtelindia
I transferred my esim from old phone to new 2 days ago, and still my sms service is not activated. Even when trying to call toll-free number, iam not able to get any solution. It's an urgent matter, as iam unable to receive important OTP.
Iam attaching a email screenshot below, you can check. Also I don't want to continue with your service, as it's completely non transparent way of billing. Even after repeated requests no representative was able to give bill breakdown.
@Airtel_Presence@airtelindia
I have complained about wrong Billing from almost January this year and till date no response from your side, even in Feb I started writing emails, but no response there too, and from past more than 1 month my wifi is suspended. 1/2
And iam getting continued calls from your company for bill payment, even after getting a verbal communication from your own customer service to not pay any amount unless the bills are rectified. I request you to pls cancel my subscription as it's been more than 3 months now. 2/3
@Airtel_Presence@airtelindia
Iam unfairly charged 749₹ per month by you even when I have selected 499 plan. And when I ask for a clarity on why the extra charges the email replies provide no clarity.
@Airtel_Presence@airtelindia
Reference number 11024911465 , for wifi id 04427408510_wifi .
I had a Billing issue from the past 2 months and every time I raise a ticket it's closed without my problem being resolved. It's high time now. I need a immediate solution.
@Airtel_Presence my wifi bill is showing more than the actual amount. It's been 15 days since I called toll-free and they said it will be sorted, but till date it hasn't been updated. I am not able to pay my dues.