Hey @Airbnb@AirbnbHelp, I was told to expect a follow up asap but 14 hours later and I have yet to hear a peep from anyone other than your initial "please DM us" response.
Been trying to access my @Airbnb account for a week now after it was compromised. 1 week of emails and phone calls just for their last response to be "maybe you should create a new account." @AirbnbHelp, is this really how issues are resolved?