Heather Buchma

UX Design Leadership, Director of Experience Design @Zillow, formerly Director of UX @CNN @Prudential @RedVentures

[Heather Buchma @heatherbuchma]

@tara_oshea I’ll give it a try!

[Heather Buchma @heatherbuchma]

Even my 7 year old knows that if she wants to watch something on @netflix on our @Roku tv, it will crash at least three times before it works. Lately the Netflix app is completely unwatchable because it just crashes constantly. What is going on?

[Heather Buchma @heatherbuchma]

@tara_oshea Yes! 😩

[CNN+ @CNNplus]

Today's the day! Start streaming your favorite personalities, award-winning original series & films, live shows and interactive interviews all in one place on #CNNPlus. Subscribe now 👉 https://t.co/bz4X8QwtZb

[Upasna Gautam @UpasnaGautam]

Have you ever felt like your voice isn't being heard or that you aren't getting invited to important conversations at work?

One way to fix that is to make sure you're consistently communicating impact & value.

My 3-part formula will help you do exactly that.

A quick 🧵👇

[Heather Buchma @heatherbuchma]

@Horizon_Organic Is your single-serve carton chocolate milk safe for people with peanut allergies?

[Heather Buchma @heatherbuchma]

@NJTRANSIT @joefuf @NJTRANSIT_ME I’ve been waiting at the Morris Plains station since 8:15am

[Heather Buchma @heatherbuchma]

Actual footage of my 5 year old FaceTiming her cousins.

Please also note the moment where the Weekend disappeared completely from the frame for a decent amount of time. Spot on.

[The New York Times @nytimes]

“Our democracy is under an unprecedented assault," President-elect Joe Biden said on Wednesday, as a pro-Trump mob stormed the Capitol. “Today is a reminder, a painful one, that democracy is fragile," Biden added. https://t.co/VFGAEmM82d

[Annalyn Kurtz @AnnalynKurtz]

We added a new chart to our @CNNBusiness economic recovery dashboard today: See how @LinkedIn job postings have changed since mid February. Overall, job postings declined dramatically at the start of the pandemic, and then started trickling back https://t.co/L1oC4M6DqI

[Heather Buchma @heatherbuchma]

😅 makes total sense, right?

[Deorro @Deorro]

english

[Rebel Knowledge @RebelKnow]

I feel like this will be me the entire debate #Debatenight

[Heather Buchma @heatherbuchma]

Chance the Rapper postpones tour for paternity leave.

Parental leave is so important, and it's great to see a high-profile man talk about it.

https://t.co/Z3SisMaY77

[Heather Buchma @heatherbuchma]

One of the first things I do when considering attending a specific conference is look at the diversity of the lineup. Representation matters. Glad to see people taking a stand. @womeninno

No Women? No Conference?: https://t.co/OFjResD09T

[Heather Buchma @heatherbuchma]

@PRyanDesign The biggest challenge: striking the balance between having a system that works for everything we needed while also not having so many variations/components that the system was cumbersome or watered down.

[Heather Buchma @heatherbuchma]

@KAYAK @snaptravel @StephenCurry30 Understood. But by placing "book with Snap Travel" as one of the top options, it implies that they are reputable. As a frequent user of Kayak for travel searches, I put trust in Snap because of their priority placement on your site. Now my faith in Kayak is damaged too 😔

[Heather Buchma @heatherbuchma]

@snaptravel Your business is a scam. I booked a hotel with you, then when you wouldn't pay the hotel, they charged me a horrendous rate. I'm upset that @kayak would promote your business and wonder if @StephenCurry30 knows he invested in a business that is riffing people off.

[IxDF - Interaction Design Foundation @ixdf_org]

How to Apply Occam’s Razor to Your Design?
#ux #design
https://t.co/4UwOTmUXAq

[Heather Buchma @heatherbuchma]

@NJTRANSIT are trains on the Morris & Essex line still running delayed?

[Julie Zhuo @joulee]

Friday thought: you usually get better feedback if you ask “how could this have been twice as good?” as “how did I do?”