Heather Ransom

Head of Policy and Public Affairs @PHSOmbudsman.

[Parliamentary and Health Service Ombudsman @PHSOmbudsman]

"Mental health patients are among the most vulnerable in our society and I urge the Government to act on the recommendations in this report to keep them safe."

#MentalHealth patients are being failed as they leave care, warns Ombudsman @Robbehrens1884.

https://t.co/LmcYh42uLx

[Parliamentary and Health Service Ombudsman @PHSOmbudsman]

"Listening when things go wrong is the very least patients should expect."

In our blog for #WorldPatientSafetyDay, Director of Strategy @K_Eisenstein says safe care needs patient voices, but is the NHS ready to listen?

Read more: https://t.co/uBOMV8bt3F

[Heather Ransom @heatherransom]

@CurrysServices Thank you.

[Heather Ransom @heatherransom]

@CurrysServices do you know when will this fridge freezer be back in stock? https://t.co/WWusnMnS9o Thank you.

[Heather Ransom @heatherransom]

@CurrysServices
Hello, is it possible to exchange empty SodaStream cannisters at Curry's in Crayford?

[Kate Eisenstein @K_Eisenstein]

STRATEGY JOB👇
Want and job that's as varied as it can get? Want to work on everything from human rights, to public engagement, to quality improvement? Passionate about making public services?

Join our brand new strategy team @PHSOmbudsman in Manchester or London...

[Heather Ransom @heatherransom]

@CurrysServices Can you please confirm the website address to log into my Team Knowhow account. The usual page says 'repairs in progress'.

[Parliamentary and Health Service Ombudsman @PHSOmbudsman]

Delighted to host the Public Independent Conciliators of the North West and South West regions of Cameroon at our Millbank office yesterday.

We warmly welcomed them to the international ombuds community and shared insight and learning from our work.

[Heather Ransom @heatherransom]

@RandoxOfficial can you please confirm when the drop box in Sidcup will close on 3 January (bank holiday). Thank you.

[Heather Ransom @heatherransom]

@RandoxOfficial Can you please tell me what time the drop box in Sidcup closes on 3 Jan as this is a bank holiday. Thank you.

[Heather Ransom @heatherransom]

@theQCommunity @KirstyMacaulay0 @KateF224 @drmfirdosi @RuiMFM @AdeleMarkland @chris_drinkall1 @zmogra_NHS @TKM_ihub @GeekyOT @KirstyBevington @amandaweaves Thank you. I'm really looking forwarding to meeting you soon.

[Heather Ransom @heatherransom]

Our Public Affairs and Insight Officer post is open for applications until 21 Oct. Brilliant opportunity to work in a warm and supportive team on policy issues to drive improvement in public services and the NHS. https://t.co/xcwE95T7AU

[Heather Ransom @heatherransom]

Thanks Kate. I'll be line managing our new officer so please feel free to get in touch for an informal chat.

[Kate Eisenstein @K_Eisenstein]

We're recruiting to an officer-level within my team @PHSOmbudsman A great opportunity for someone analytical and proactive to help make public services better for everyone who uses and works in them 👇
https://t.co/3KNM02vqvl

[Parliamentary and Health Service Ombudsman @PHSOmbudsman]

We're hiring! Join our friendly, values-led team and help drive improvements across public services.

We're seeking an Assistant Director to lead our communications team and advise on growing our influence and voice through our new strategy.

More info: https://t.co/j2s5v0IAzt

[Heather Ransom @heatherransom]

I've now managed to contact the restaurant.

[Heather Ransom @heatherransom]

@PizzaExpress Tried to cancel my booking for Cardiff St David this evening but the cancel button on the booking page didn't work. Are you able to sort this for me? Thank you.

[Holly Cameron @_hollycameron]

Do you want to use your policy, public affairs & influencing skills to lead a brilliant team to improve care & support for young people with cancer? Look no further - the ad for my maternity cover @TeenageCancer is now live!

But why should you apply? 👇 https://t.co/I0eXZHjyEG

[Heather Ransom @heatherransom]

@K_Eisenstein Snap! I also have a missing N. And only halfan H.

[Kate Eisenstein @K_Eisenstein]

Do you know anyone who's passionate about improving public services? I'm looking for a policy & public affairs person at manager level to join my wonderful team in London or Manchester
https://t.co/6vNe4iMw3T