Heather Rochefort

Mountain dwelling foodie and connoisseur of cheap wine, obsessed with my fur kids, Grey’s Anatomy, and true crime.

[Heather Rochefort @heatherrochefor]

@HomeDepot How about this one? When will you stand behind your customer and the protection plan you sold them? Someone there must know something about doing the right thing. Anyone?

[Heather Rochefort @heatherrochefor]

@HomeDepot @TwitterBusiness Y’all know a lot about running. Running from your responsibilities.

[The Home Depot @HomeDepot]

@TwitterBusiness eddie says there’s no shame in running

[Heather Rochefort @heatherrochefor]

@HomeDepot I could use one of these to wash clothes in since I’ve been waiting on y’all to fix my washer for TWO MONTHS

[Heather Rochefort @heatherrochefor]

@HomeDepot I wish y’all would make it a “we honor our protection plans” page instead.

[Heather Rochefort @heatherrochefor]

Hey @HomeDepot I’m back. Today officially marks TWO MONTHS without a working washing machine. Does anyone at your company know anything about doing the right thing?

[Heather Rochefort @heatherrochefor]

@HomeDepot today officially marks week 7. Y’all tried to placate me with a phone call and then did nothing. I’ll be back to getting loud in the morning. See you then

[Heather Rochefort @heatherrochefor]

@HomeDepot I won’t stop until you do something. 6 days or 6 months or 6 years. I’ll keep going. Promise. 10 of 10 #homedepot #ScamAlert

[Heather Rochefort @heatherrochefor]

@HomeDepot I won’t stop until you do something. 6 days or 6 months or 6 years. I’ll keep going. Promise. 10 of 10 #homedepot #ScamAlert

[Heather Rochefort @heatherrochefor]

@HomeDepot i won’t stop 9 of 10

[Heather Rochefort @heatherrochefor]

@HomeDepot especially if they bought several plans at once like I did 8 of 10

[Heather Rochefort @heatherrochefor]

@HomeDepot not everyone can afford to buy a new washer every two years 7 of 10

[Heather Rochefort @heatherrochefor]

@HomeDepot you clearly could care less about your customers 6 of 10

[Heather Rochefort @heatherrochefor]

@HomeDepot I’ve been on the phone with them for SEVEN WEEKS 5 of 10

[Heather Rochefort @heatherrochefor]

Then @HomeDepot responded via PM telling me to call the protection plan line 4 of 10

[Heather Rochefort @heatherrochefor]

@homedepot responded on Facebook that they wanted to help 3 of 10

[Heather Rochefort @heatherrochefor]

I bought three of these worthless @HomeDepot plans 2 of 10

[Heather Rochefort @heatherrochefor]

@HomeDepot I’ll do this. Every. Single. Day. 1 of 10

[Heather Rochefort @heatherrochefor]

@HomeDepot I’m not going to be quiet. I might be able to afford another washer. Not everyone you scam can.

[Heather Rochefort @heatherrochefor]

@fox5 #callforaction

[Heather Rochefort @heatherrochefor]

Come down memory lane with me to the time I realized I was scammed by @thehomedepot #homedepot #ScamAlert Post 1 of 10