@virginmedia Thursday 27th October I contacted yourselves about the issue. Engineer was booked for Thursday 3rd November without appearing then Saturday 5th the engineer came and worked his magic
@virginmedia So roughly when should I expect the compensation to appear on my bill for the no show appointment on Thursday and 9 days (minus the first 48 hrs) with no service?
@virginmedia The engineer came today not long after 8am. Fixed the issues in no time. Apologised for the issues and that no one came on Thursday. Night and day from the way your call centre staff treat customers.