People using enterprise software deserve to use super simple, fast, and elegant so that anyone can use without occupying a lot of headspace everyday.
https://t.co/AT1rItzcHh is a great start.
Power of the @linear team, product and Triage feature in one image:
- customer reports a bug
- cx creates an issue from @intercom
- triage notifies engineer on call for triage
- engineers jump in
- fix merged and deployed after 24mins from the report
Honored to receive this award from @ChampionsLeague for being the all-time top scorer of the competition. Grateful for all the support along the way! Thank you!
A few months ago, we changed the way we address bugs @linear. We prioritized bugs over everything else. If you have bugs assigned when you wake up in the morning, you don't do anything else before they are addressed.
This approach felt scary and quite radical, but our theory was this: Every software product has defects and the amount of defects being found is somewhat constant. We want to build a product that is of the highest quality, so eventually all bugs will be addressed. This means that the amount of work required to tackle bugs is the same regardless of whether you address the immediately or whether you prioritize feature work and tackle bugs in bulk between feature work.
And this made it obvious that the better alternative is to prioritize bugs over everything else. The cost for doing this was that we had to spend a month or so to bring down the backlog of bugs, but once the backlog was eradicated, there was no additional cost to this approach.
Now, if we or a customer finds a bugs, it usually gets fixed the very next day.
You certainly should consider doing this at your software company.
Here is how product managers can write changelog in minutes with @getfeatureOS in just 4 steps.
1️⃣ Select the shipped feedback from customers
2️⃣ Write additional release notes
3️⃣ Select the tone and type of changelog
4️⃣Publish (or edit as per your taste)
#buildinpublic#pmtools
Just pushed the merge suggestion feature for @getfeatureOS today ✨🚀.
Now two of our core features are powered by @meilisearch (search and ai suggestions)
Thinking about building a RAG out of it 🤔
Super excited to announce that now featureOS has board/bucket wise analytics for product managers to have narrowed down view of their customer's feedback data and how your team is progressing 🚀
#FeedbackManagement#productmanagement
🪩 Highlight of the week: factory-prisma
factory-prisma is a package used to define factories for your Prisma models which you can then use in your tests.
Check out the project and give it a 🌟 while you’re at it!
https://t.co/zZpdz0P8GE