Danielle Joseph

Founder + Creative Director at // Creator of The Brand Planner // Founder + Principal Design Lead of

[Victor 🧢 @victor_bigfield]

When a startup launches its SAAS

[WillowSpace @willowspaceco]

The most common question we get at WillowSpace is this: "How can I book more clients?"

Our answer is always the same. Improve your client experience and you will book more clients.

Read more 👇🏻

https://t.co/bpmBQ5o1pw

[Adam Grant @AdamMGrant]

My all-time favorite Venn diagram 😆

[Danielle Joseph @hellofunction]

Hi Twitter community! We need your input! Can you spare under 5 minutes to share your thoughts? We're eager to learn about how you nurture your mental well-being and what you value most in tools or services that support it. https://t.co/iZbLYVLhFp

#survey #branding

[Danielle Joseph @hellofunction]

Don't be fooled by vanity metrics and pressure yourself to follow certain algorithms or formulas for success. Start by focusing on the clients and customers you have NOW. Give them a stellar client experience and it'll pay off in dividends.

[Danielle Joseph @hellofunction]

Client experience has been my number one marketing strategy for YEARS. Making sure your CURRENT clients (and customers) adore working with you is single-handedly the most important thing I focus on at my design studio (and why I built a tool to support all of my CRM needs).

[WillowSpace @willowspaceco]

Over at our design studio @hellofunction we run primarily on referrals. Actually, if we are being honest, that’s about the only thing we put our marketing effort towards these days. And it WORKS.

[Danielle Joseph @hellofunction]

By focusing on client experience, I don't have to be pressured into overwhelming marketing efforts, unrealistic costs, or tied to social media for business growth. In fact, we've had our most successful years OFF of social media.

[Danielle Joseph @hellofunction]

Today, I'm wanting to quit everything, thrift blankets and make upcycled coats for a living.

[Danielle Joseph @hellofunction]

Is this you?

[WillowSpace @willowspaceco]

We're looking to collab and partner with content creators and designers with small, but engaged communities - is that you? @ us please!

[Danielle Joseph @hellofunction]

I'm doing a step challenge with my mom on an app called StepBet (wow, money can keep you motivated) and truly, daily walks during the workday have been incredible.

[WillowSpace @willowspaceco]

When the trees looks like this, who wants to sit at their desk all hours of the day? 🌸

[Danielle Joseph @hellofunction]

Today:

- Coffee
- Meetings (Marketing + Product Design)
- Mobile UI design for new student dashboard on LMS platform

Let's gooooooooo.

[WillowSpace @willowspaceco]

Summer = the best time to have a CRM doing work for you.

Me: out in the garden. 🌺🌻

CRM: sending my auto-reminders for unpaid invoices and following up with leads for me. ✅✅

[Danielle Joseph @hellofunction]

@ormanclark It me!

[Danielle Joseph @hellofunction]

@syswarren This is a relief to read... they take forever, I procrastinate them the most because I know they aren't as effective as I think they should be. Phew.

[Sahil Lavingia @shl]

Hardware is hard. Software is harder.

[Danielle Joseph @hellofunction]

@danwestworld Kinda?

[Danielle Joseph @hellofunction]

On the agenda today:

- Coffee
- Interface design for a LMS student dashboard

[Buitengebieden @buitengebieden]

And the Oscar goes to…. 😂

[Erin Flynn 🍞 Design Bread @erin3flynn]

If you want to charge premium prices, you need to deliver a premium client experience.

[Rafal Tomal @RafalTomal]

Freelance designers believe their design work is the end product clients purchase. But in reality, we're selling a "service". Shift your focus to delivering exceptional service to your clients. Everything else will naturally follow.