Sashank Sekhar

Creative Engineer💡, Web & System Geek 💻 , Driving Enthusiast 🚘 , Love to Nature 🏞️, Seas 🌊, Hills ⛰️,📍Flipkart HQ, BLR

[Sashank Sekhar @hellosashank]

@Airtel_Presence Still no resolution. Any update?

[Sashank Sekhar @hellosashank]

Hey, @Airtel_Presence raised a connection shifting request, but I guess it’s still on vacation? No calls, no acknowledgement. You guys are lightning fast when it’s time for sales, but when it comes to actual service… suddenly everyone disappears. Great consistency. 👏

[Sashank Sekhar @hellosashank]

@airtelindia @Airtel_Presence The resolution TAT has already been crossed. When will the shifting be done? Are you guys serious? I'm leaving the old apartment by EOD, so when is it going to happen?

[Sashank Sekhar @hellosashank]

The level of service provided has been extremely poor. Despite raising my concern, there was no proper response or effort to resolve the issue. It feels like customer concerns are simply ignored. Very disappointing experience @airtelindia @Airtel_Presence

[Sashank Sekhar @hellosashank]

@India_KTM Are you genuinely assisting customers, or simply collecting details without taking any action? I shared my information on the same day, but I haven’t received any call or seen any progress from the dealership. This has been an extremely disappointing experience.

[Sashank Sekhar @hellosashank]

Hey, @India_KTM submitted my bike at your Bhadrak, Odisha dealership, but no one has even bothered to inspect it. Extremely disappointed with the level of after-sales service. Never expected such poor and unprofessional service. This is completely unacceptable.

[Sashank Sekhar @hellosashank]

@RedmiSupportIN @RedmiSupportIN can you please share ETA for the fix in the open forum?

[Sashank Sekhar @hellosashank]

Hey, @RedmiSupportIN, recently bought a mobile from @flipkartsupport & after updating to Hyper OS 3, the mobile got stuck at the boot menu. Tried all the way possible ways, but it is not booting up & the return policy is going to expire today. WTF is going on? No support from ASC

[Sashank Sekhar @hellosashank]

@RedmiSupportIN Shared all the relevant details over the DM, as you have asked for. Now, let's see how much time it will take to look into it & resolve the issue.

[Sashank Sekhar @hellosashank]

@Cloudflare down!! @letsblinkit @freshdesk are also relying on Cloudflare & they are also gone. Unable to check my Blinkit order, but a fun fact is relief from the work on a Friday afternoon 😂😍

[Sashank Sekhar @hellosashank]

Hey, @JioCare, I don't understand. Does your support team exist? I raised a simple concern a month ago, but it has not been addressed yet. How you guys are supporting customers, I don't even understand & no supervisor is available with your support team. Order ID: LR000014KN2H

[Sashank Sekhar @hellosashank]

Hey, @Hostinger unable to access my dashboard, and I am also trying to connect with your support team over chat, and I have been in the queue for the last 30 minutes. Pathetic service I have ever had from you guys. Needs to change something in the server, but is unable to do so.

[Sashank Sekhar @hellosashank]

@JioCare Hi, Harshit or Team. I think Jio has well-trained you people to double-check the response or Cx name before hitting send. So, please adhere to that & also kindly escalate the matter to the management to listen to the call recording as per the time mentioned in the screenshot.

[Sashank Sekhar @hellosashank]

Hey, @JioCare, I'd a call with ur CS team."Ankita Solanki," & she's very unprofessional with not helping the Cx attitude. When I asked for a supervisor callback, she said there is no one & she's the only one who handles the entire team. This kind of behaviour is really concerning

[Sashank Sekhar @hellosashank]

@AxisBankSupport Hi Team,
The requested details have been shared over DM. Let’s see how you guys are planning to provide the resolution for which I have been chasing for last 6 days.

[Sashank Sekhar @hellosashank]

Hey, @AxisBankSupport I’ve an EMI scheduled on 5th Apr & sufficient balance was maintained from 4th Apr but auto debit failed & u guys are charging me 500/- for bouncing charges & for the concern I’ve Emailed your team visiting your website & also attached my bank statement (1/2)

[Sashank Sekhar @hellosashank]

@IDFCFIRSTBank Hey, Team
Shared the details over the DM. Let’s see how fast you guys are addressing the customer’s concern.

[Sashank Sekhar @hellosashank]

Hey, @IDFCFIRSTBank when can I expect to get the NOC for my Flipkart Pay Later EMI loan? All the EMI have been paid successfully. Hence, I request you close my account & provide the NOC.

[Sashank Sekhar @hellosashank]

@HDFCBank_Cares Hey, Team
Already DM the details & let’s see how capable of resolving the customer issues.

[Sashank Sekhar @hellosashank]

Hey, @HDFCBank_Cares how irresponsible your lien department is? I’ve some lien amount in my account & I requested to clear that amount & your team registered a complaint by informing me that the lien department would get back to me in 3 working days & a day before yesterday (1/3)