@MWEBTweets Can't believe you're still running this scam. I literally did everything requested to cancel now you send a message saying you tried to contact me when there are no calls logged? You unlawfully prevent customers from cancelling, this is seriously the last straw.
@MWEBTweets Can't believe you're still running this scam. I literally did everything requested to cancel now you send a message saying you tried to contact me when there are no calls logged? You unlawfully prevent customers from cancelling, this is seriously the last straw.
@MWEBTweets The internet has been down since April 30th and no one is willing to assist. Everyone refers me to the chat that has no on online, you're signing customers up, then ghosting them when they notice they have no internet
@MWEBTweets Who is telling you to lie to customers because I tried and it literally just direct me back to your 1 long wait calls that get cut off randomly
@MWEBTweets No I can't. It redirects me to the chat that no one responds to. All I need is for the service to be cancelled. Why are you refusing to let me cancel via email
@MWEBTweets If anyone is also being sent in a loop when trying to cancel so they can stall you, contact the National Consumer Commission. This has gone on too long
@D_n3O@MWEBTweets I honestly don't know how they're still operating. I've already logged a complaint with the ICASA. Hopefully I get somewhere with this
@MWEBTweets@ExtrMasterNinja Just to make sure I understand, I need to constantly try and check when there's someone available to do the cancellation? And if no one's available, you won't allow the cancellation?
@MWEBTweets Hi. Finally got through to an agent named Zahrah Almas on call who said I can only cancel via using the app which no one responds to. You have thus made it impossible to cancel.
@ExtrMasterNinja@MWEBTweets They're not going to let you cancel. They don't respond to the chat. I'm in the process of reporting them right now, if you don't have better luck you might have to do the same.
@MWEBTweets Hi. I have attempted calling and using the app your site recommends, there has been no answer which prevents me from cancelling. I hope you understand what the implications are of unlawfully preventing customers from cancelling.
@MWEBTweets Hi. I have attempted calling and using the app your site recommends, there has been no answer which prevents me from cancelling. I hope you understand what the implications are of unlawfully preventing customers from cancelling.